We currently have one part-time position available: 1) Night audit shift (11pm-7am) 2 shifts/week (Thurs/Fri on a regular basis). Shifts will mostly be night audit (11pm-7am) shifts but potentially swing shifts as well (3pm-11pm) depending on time off requests. During late Sept-late Oct, there may be as many as 5 shifts of night audit a week due to a time off request of a staff member. Night audit shifts are paid at a $0.75/hr increase over your base rate. Choice Advantage or other hotel reservation system experience a plus, but not necessary to apply for the position. Job is also perfect for current WSU-Vancouver and Clark College students as when hotel tasks are accomplished, we do allow work on homework! Tasks are included but not limited to: Report promptly to work. Immediately greet guest and offer to assist with their needs upon entering the lobby/front office area Work effectively with other members of the Front Desk team to reach business goals. Register and assign guests to hotel rooms using the Property Management System Establish method of payment and verify credit. Make and confirm reservations via phone and in person. Compute bills, collect payments, and make changes for guests using the Property Management System. Transmit, receive messages, and wake up calls using telephones or PMS system. Set up breakfast before breakfast opens. Reconcile credit card payments between the PMS and payment processor. Respond to guest requests in a timely and courteous manner. Perform security and safety checks throughout the shift. Maintain safety of self, guests and company owned property at all times. Completing operational paperwork efficiently and in a timely manner. Cash control and paperwork. Work and communicate with co-workers and other departments via verbal and written manner. Assist in the breakfast area including set up or take down of breakfast; or assist guests with various needs throughout their stay. Complete Light Housekeeping Duties in the Lobby Area including but not limited to mopping, dusting, sweeping and window/door glass cleaning. Ensure overall guest satisfaction and take appropriate steps to resolve any guest issues immediately via Q Service standards, report all incidents to supervisor or General Manager. Perform other duties as requested by management. Follow policies and procedures as outlined in training. Successfully complete Quality Inn Choice University training within the first 30 days of employment. Communication and documentation of vital shift information via computer, log book and verbally to Team mates, Supervisor and General Manager every worked shift. Standing and ability to lift 30lbs required.

Pay:

From $17.25 per hour

Work Location:

In person