We're looking for a reliable, welcoming Front Desk Agent/Night Auditor to assist guests and help keep hotel operations running smoothly. This role includes guest service, reservations, payment handling, breakfast preparation, and end-of-day procedures. Responsibilities

• Check guests in and out, make reservations, and respond to guest requests
• Answer phones and provide information about the hotel and local area
• Handle cash and credit card transactions securely
• Review guest accounts and document discrepancies
• Complete end-of-day procedures and prepare for the next shift
• Walk the property and report safety, security, or maintenance concerns
• Clean and sanitize the lobby and surrounding areas
• Prepare breakfast items, clean the breakfast room and kitchen, put away food, and wash dishes
• Enroll guests in the hotel's rewards program and explain its benefits Qualifications
• Friendly, customer-focused attitude and strong problem-solving skills
• Reliable, punctual, and attentive while working
• Basic cash-handling and computer skills
• Ability to work at a fast pace and independently during overnight shifts
• Food worker card or ability to obtain one before preparing breakfast
• Availability for assigned shifts, including overnights and weekends Hotel experience is helpful, but we're willing to train the right person.

Job Type:

Part-time Pay:

From $17.13 per hour

Benefits:

Employee discount

Experience:

Customer service: 1 year (Preferred)

Work Location:

In person