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Wyndham Garden Fitchburg

Front Desk Agent

Entry-Level JobVerifiedNo experience needed

Pay: $16–$18/hr

Posted: 4 weeks ago

Location: Fitchburg, WI (Onsite)

Last Updated: 9 hours ago

Hours: Full-Time

Expires: 10/16/2026

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$29,010 / year median in Wisconsin

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Job Description

Front Desk Agent Wyndham Garden Fitchburg - 3.3 Fitchburg, WI Job Details Part-time | Full-time $16 - $18 an hour 2 hours ago Benefits Paid time off Flexible schedule Qualifications Computer operation Proactive hotel and accommodations guest assistance High school diploma or GED Attention to detail Front desk Computer skills OPERA Venue guest services Hotel experience

Full Job Description Job Description:

This position requires a motivated, dependable, and detailed-oriented individual with good computer skills, who can multi-task and demonstrate a guest-focused attitude while responding quickly to guest needs. Our team members are positive individuals who know how to exceed guest expectations while maintaining an exceptional level of hospitality and professionalism.

Responsibilities:

Greet arriving guests, assign rooms, make keys, and collect guest payment and billing information in a friendly and welcoming manner Ability to work on a computer, answer phone calls, and handle walk-ins for guest reservations, cancellations, check-ins, check-outs, and processing guest's payment and billing information Providing outstanding service by listening and handling guests' needs and requests in a quick and timely manner Communicate with all departments to ensure a smooth and well-run operation so that each guest has the best experience possible Acknowledge the guest as they are leaving the hotel in a friendly manner Must be to work 7am-3pm weekends, 3pm-11pm shifts, and 11p-7a only as needed. Weekends and holidays are a requirement.

What we are looking for:

Hotel experience and Opera preferred but not required. Commitment to excellence Dependable and enthusiastic work ethic Attention to detail Friendly personality Positive attitude

Benefits:

Competitive pay Paid time off A fun and respectful workplace Opportunity to grow and develop Great hotel discounts worldwide

Job Types:

Part-time, Full-time Pay:

$16.00 - $18.00 per hour

Benefits:

Flexible schedule Paid time off

Education:

High school or equivalent (Preferred)

Experience:

Hotel Experience:

1 year (Preferred)

Front Desk:

1 year (Preferred)

Work Location:

In person