Front Desk Agent

Front Desk Agent Hampton Inn Glendale Glendale, WI Job Details Part-time | Full-time $14.50 - $15.25 an hour 1 day ago Benefits Health insurance Paid time off Employee discount Flexible schedule Qualifications Phone communication Computer literacy Receptionist experience within education industry Administrative experience Multi-line phone systems Clerical experience Office management Office experience Client interaction via phone calls Full Job Description Overview We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our property. This vital role involves managing front desk operations with enthusiasm and professionalism, ensuring a positive experience for visitors, clients, and team members alike. The ideal candidate will excel in multitasking, possess excellent communication skills, and demonstrate a passion for delivering outstanding customer service. This paid position offers an exciting opportunity to develop your administrative expertise in a fast-paced environment while contributing to a smooth and efficient office experience. Responsibilities Greet visitors warmly and direct them appropriately, creating a welcoming atmosphere at all times Manage multi-line phone systems with professionalism, answering inquiries promptly and courteously Handle incoming and outgoing correspondence, including emails, mail, and packages Maintain organized files, data entry records, and filing systems to ensure easy retrieval of information Provide exceptional customer support by addressing questions or concerns efficiently and courteously Utilize computer skills Maintain office supplies inventory and coordinate with vendors as needed to ensure smooth operations Demonstrate excellent phone etiquette when managing inquiries via phone or email Skills Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace applications Experience with office management tasks such as calendar management, data entry, filing, and proofreading Excellent organizational skills with the ability to prioritize tasks efficiently in a busy environment Bilingual abilities are highly desirable to serve diverse client needs effectively Previous office experience or clerical experience is preferred; experience in medical or dental reception is a plus Knowledge of multi-line phone systems and professional phone etiquette is essential for handling calls smoothly Customer service expertise with a friendly attitude and proactive problem-solving skills Ability to manage time effectively while juggling multiple responsibilities simultaneously Personal assistant or administrative support experience will be considered an asset Join us as a Front Desk Agent to play a pivotal role in creating a positive first impression! Your energy, organizational talent, and dedication will help foster an inviting environment that keeps our operations running seamlessly. We value proactive team members who thrive on delivering exceptional service every day!

Pay:

$14.50 - $15.25 per hour

Benefits:

Employee discount Flexible schedule Health insurance Paid time off

Work Location:

In person