Front Desk Guest Agent (Hotel Front Desk / Guest Services)

Front Desk Guest Agent (Hotel Front Desk / Guest Services) Legacy Hotel Green Bay, WI Job Details Part-time | Full-time From $18 an hour 1 day ago Benefits Employee discount Opportunities for advancement Qualifications Computer operation Customer communication Customer support experience within hospitality industry Patience Manual handling Full Job Description Legacy Hotel Full-Time / Part-Time | Flexible Scheduling Available Be the First Impression Guests Remember Legacy Hotel is looking for a friendly, professional, and customer-focused Front Desk Guest Agent to join our hospitality team. If you enjoy helping people, staying organized in a fast-paced environment, and creating positive guest experiences, we'd love to meet you. In this role, you'll greet guests, assist with check-ins and check-outs, answer questions, and help ensure every guest has an outstanding stay. What You'll Do Welcome guests with a warm and professional attitude Handle guest check-in and check-out processes Process payments, room reservations, and guest requests Answer phones and respond to guest questions promptly Promote hotel amenities, services, and special offers Resolve guest concerns in a friendly and efficient manner Maintain accurate guest information and records Coordinate with housekeeping and other hotel departments Use hotel systems and communication tools professionally Help create a clean, organized, and welcoming front desk environment What We're Looking For Previous hotel, customer service, retail, or front desk experience preferred Strong communication and interpersonal skills Comfortable multitasking in a fast-paced environment Basic computer and cash-handling skills Professional appearance and positive attitude Reliable attendance and schedule flexibility Ability to remain calm and courteous under pressure Schedule Flexible schedule required Weekends and holidays may be required Full-time and part-time opportunities available Physical Requirements Ability to stand for extended periods Ability to lift or move up to 30 pounds occasionally Why Join Legacy Hotel? Competitive pay Employee discounts Supportive team environment Opportunities for advancement Hospitality experience with a growing team Apply today and help create exceptional guest experiences at Legacy Hotel.

Pay:

From $18.00 per hour

Work Location:

In person