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Hampton Inn & Suites Wisconsin Dells

Night Auditor/Front Desk Agent

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$29,010 / year median in Wisconsin

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Job Description

Join our growing and award-winning team! Take pride, making guests happy! What you will be doing Be responsible for the guest services of our award winning hotel Run night audit and oversee nightly operations of the hotel Be present at the front desk and engage guests with a friendly, authentic, caring, and thoughtful approach Duties include checking guests in/out, answering telephone calls, take care of reservations, and other administrative tasks delegated by management Fill in as Manager on Duty by resolving issues and implementing safety protocols Organize the office area by taking inventory and stocking amenities and supplies Refill coffee and hot water in our lobby Respond to special requests made by guests Maintain the cleanliness of the common areas, including the lobby Monitor parking lot and common areas of the building Monitor pool by performing daily readings Effectively relay information between all departments Give directions and recommend places of interest in the Wisconsin Dells area Handle cash payments and perform cashier tasks Aid other departments by assisting breakfast and linen cleaning operations Requirements Ability to communicate with guest requests and respond accordingly in a helpful, friendly- efficient manner.
Customer Service:
1 Year Computational and computer skills required Must be flexible to work a varied schedule including nights, weekends, and holidays Hotel/Reservations experience preferred Able to move lift and carry large objects up to 25 lbs All duties will be performed onsite during scheduled shift, 11pm-7am
EOE M/W/V/D
Job Type:
Part-Time Job Type:
Part-time Pay:
$15.50 per hour
Benefits:
Dental insurance Employee discount Health insurance Paid time off Application Question(s): Are you looking for temporary or year-round employment?
Work Location:
In person