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Homewood Suites by Hilton Oak Creek Milwaukee

Front Desk Agent

Entry-Level JobVerifiedNo experience needed

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$29,010 / year median in Wisconsin

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Job Description

We're looking for a Part-Time Front Desk Agent to join our team at the Homewood Suites Oak Creek.
What You'll Do:
Greet and assist guests with check-in/check-out, ensuring a warm and professional welcome Handle guest inquiries and provide excellent customer service Answer phones and respond to emails promptly Stock and maintain the suite shop Stay at the front desk to assist guests and manage operations throughout your shift Maintain a clean and organized front desk area
What We're Looking For:
Previous front desk or customer service experience preferred, but not required Friendly, professional, and reliable—our guests' first impression starts with you! Ability to work evenings (second shift 3:00 PM - 11:00 PM) and weekends. Optional night audit shifts for extra hours and premium pay if interested. Strong communication and problem-solving skills PEP experience a plus!
Job Type:
Part-time Pay:
From $16.00 per hour
Work Location:
In person