Front Desk Supervisor | Full Time | $17.50

Front Desk Supervisor | Full Time | $17.50 Renaissance Montgomery Hotel & Spa at the Convention Center - 4.0 Montgomery, AL Job Details Full-time $17.50 an hour 1 day ago Benefits Health savings account Disability insurance Health insurance Dental insurance Flexible spending account Tuition reimbursement Employee assistance program Vision insurance 401(k) matching Qualifications Managing teams in a customer support role Managing hospitality teams Mid-level Frontline customer support management Hotel staff training Hotel and accommodations guest complaints handling Full Job Description Front Desk Supervisor Renaissance Montgomery Hotel & Spa at the Convention Center We are seeking a dedicated Front Desk Supervisor to lead our front desk team and ensure exceptional guest experiences.

Key Responsibilities:

Assist in the training, and counseling of Front Desk associates, ensuring a skilled and motivated team to deliver exceptional guest service. Maintain hospitality standards within the hotel, fostering a welcoming and customer-focused atmosphere. Promptly and effectively resolve all guest concerns and requests, demonstrating a commitment to guest satisfaction. Why Join Us? Work at a premier Marriott property within the respected PCH Hotels & Resorts portfolio Comprehensive benefits: medical, dental, vision, FSA/HSA, STD/LTD, employer-paid life, 401(k) match Exclusive discounts: hotel stays, food & beverage, golf, & retail across our PCH properties & Marriott global network Employer-paid parking & optional $3 daily lunch prepared by our kitchen team Collaborative, growth-focused environment with strong support for career development Tuition Reimbursement up to $2,500 per calendar year Employee Assistance Program with 24/7 access to licensed master's level counselors who can assist with family and caregiving responsibilities, emotional wellbeing issues, financial and legal matters, health and wellness concerns, and more! If you're passionate about creating memorable experiences and thrive in a high-energy, guest-focused team, we'd love to have you join us at Renaissance Montgomery! Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.