Wedding and Events Manager
- Casa Mani Resort Napa Valley, Curio Collection by Hilton Hilton
- 4.0 Napa, CA Job Details Full-time $40.87
- $43.
27 an hour 1 day ago Benefits Paid parental leave Employee stock purchase plan Health insurance Dental insurance Paid time off Parental leave Employee assistance program Retirement plan Qualifications Customer communication Stakeholder relationship building Customer complaint resolution Full Job Description Sales & Revenue Generation Solicit, negotiate, and book wedding ceremonies, receptions, rehearsal dinners, farewell brunches and other social events. Generate new business through prospecting, networking, referrals, industry partnerships, bridal shows, and community engagement. Respond promptly to inquiries and maintain consistent follow-up to maximize conversion opportunities. Conduct property tours and personalized consultations for prospective clients. Prepare proposals, contracts, banquet event orders, and related sales documentation. Negotiate pricing and contract terms within established guidelines. Achieve and exceed monthly, quarterly, and annual revenue goals. Maintain accurate sales activity, forecasting, and pipeline management within hotel CRM systems. Client Relationship Management Build strong relationships with engaged couples, wedding planners, vendors, and community partners. Serve as the primary contact throughout the planning process and event execution. Provide exceptional customer service and personalized attention to ensure client satisfaction. Resolve client concerns professionally and proactively. Foster repeat business and referral opportunities through outstanding service. Event Planning & Coordination Collaborate with Catering, Events, Food & Beverage, Rooms, and Operations teams to ensure successful event execution. Conduct planning meetings and communicate client expectations to operational departments. Ensure all event details are documented accurately and communicated effectively. Participate in pre-convention and event meetings as necessary. Support event execution and guest experience initiatives as needed. Marketing & Business Development Develop and maintain relationships with wedding planners, photographers, florists, entertainment providers, wineries, and other industry partners. Represent the hotel at bridal expos, networking events, and community functions. Partner with Marketing to promote wedding packages, seasonal offerings, and special events. Monitor market trends and competitive activity to identify revenue opportunities. Administrative Responsibilities Maintain accurate client records, contracts, correspondence, and event documentation. Prepare weekly and monthly sales reports and revenue forecasts. Ensure compliance with Hilton and hotel sales standards and procedures. Participate in departmental meetings, training programs, and revenue strategy discussions. Education & Experience Bachelor's degree in Hospitality Management, Business, Marketing, or related field preferred. Minimum of 3 years of hotel sales, catering sales, wedding sales, or event management experience required. Luxury hotel, resort, winery, or destination wedding venue experience preferred. Experience working within Hilton systems and sales platforms preferred. Knowledge, Skills & Abilities Proven ability to meet and exceed revenue goals. Strong sales, negotiation, and closing skills. Exceptional interpersonal and relationship-building abilities. Outstanding written and verbal communication skills. Strong organizational and time management skills. Ability to manage multiple clients and priorities simultaneously. Proficiency with CRM systems, Microsoft Office Suite, and hotel sales software. Ability to work evenings, weekends, and special events as business demands require. Physical Requirements Ability to stand and walk for extended periods during site tours and events. Ability to lift and carry up to 25 pounds occasionally. Ability to work flexible schedules including weekends and holidays. How We'll Help You Thrive At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including
- : Incredible travel perks
- Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program Own a piece of Hilton
- Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future Paid parental leave
- Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents Personalized caregiving support
- Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones Crisis concierge
- In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care Mental health resources
- Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP) Generous paid time off (PTO)
- Recharge, relax, and take time for what matters most Health & welfare benefits
- From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered Financial security for your future
- Our retirement plans make it easier to save for what's next
- Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Join an Award-Winning Workplace Culture At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel. Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work.
