Fairfield Inn & Suites San Jose Airport - Front Desk Supervisor

Fairfield Inn & Suites San Jose Airport - Front Desk Supervisor Join Our Team as a Front Desk Supervisor As the Front Desk Supervisor, youre the heartbeat of hospitalityleading the charge to make every guest feel genuinely welcomed and valued. Youll guide your team with energy and enthusiasm, setting the tone for service thats not just good, but unforgettable. From smooth check-ins to friendly problem-solving, youll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones, this is your spotlight.

KEY SKILLS/RESPONSIBILITIES

Guest Experience Pro:

Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. Youre the go-to for reservations, VIP requests, and making every guest feel like a star.

Operations Maestro:

Keep things running like clockwork by tracking logs, managing messages and packages, and making sure every detail is handled with professionalism and speed.

Revenue & Rate Strategist:

Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value.

Team Leader & Problem Solver:

Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativityall while keeping safety and standards front and center.

EDUCATION & EXPERIENCE

High School diploma or equivalent required; college coursework in a related field helpful. At least 2 to 3 years of progressive experience in a hotel or related field required. Previous supervisory experience preferred. Must have a valid drivers license. Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan

PROPERTY INFORMATION

Adjacent to the VTA light rail station, our hotel makes it easy to reach downtown San Jose and discover premier attractions including SAP Center, San Jose Convention Center and The Tech Museum of Innovation. After landing at Norman Y Mineta San Jose International Airport, guests can hop aboard our complimentary shuttle to our hotel and relax in our spacious guest rooms and suites. Free Wi-Fi and flat-panel TVs are available to keep visitors connected and entertained. After a restful night's sleep, guests can power up for the day at our complimentary breakfast and bask in the California sun on our picturesque courtyard with ample seating and palm trees. At Fairfield Inn & Suites San Jose Airport, our guests are our #1 priority.

Application deadline for Colorado positions: