Hotel General Manager

Best Western Plus Overland Inn - Fort Morgan, Colorado Managed by TWC Management, LLC Lead an Award-Winning Hotel. Carry the Torch Forward. The Best Western Plus Overland Inn is not just another hotel—it is one of the premier hospitality destinations in the region and a property recognized for delivering exceptional guest experiences, operational excellence, and strong financial performance. We are seeking an experienced, driven, and hospitality-focused General Manager to lead our team and continue the legacy that has made this hotel a standout within the Best Western brand. This is an opportunity for a hospitality leader who understands that success is earned through exceptional guest service, strong team development, financial accountability, and an unwavering commitment to excellence. The foundation has been built. The team is strong. The expectations are high. We are looking for a leader who is ready to carry the torch and elevate the property to even greater success. About TWC Management At TWC Management, we believe great hotels are built by great people. We invest in our teams, support our leaders, and create environments where employees and guests feel valued. Our Core Values Lead with a Hospitality Heart We put people first and create memorable experiences for guests, team members, and business partners. Above and Beyond We exceed expectations and look for opportunities to create exceptional results. Stronger Together We foster collaboration, accountability, and teamwork to achieve shared success. Grit & Grace We face challenges with resilience, professionalism, and a positive attitude. Position Overview The General Manager is responsible for all aspects of hotel operations, including guest satisfaction, revenue performance, team leadership, brand compliance, financial management, sales initiatives, and overall property success. The ideal candidate is a visible leader who is passionate about hospitality, develops high-performing teams, and understands how to balance guest experience with operational excellence and profitability. What You'll Do Lead all hotel operations while maintaining Best Western brand standards Drive guest satisfaction and reputation management initiatives Recruit, train, coach, and develop department leaders and team members Foster a positive and accountable workplace culture Manage hotel financial performance, budgeting, forecasting, and labor controls Analyze operational metrics and implement strategies to improve results Ensure compliance with all company policies, safety standards, and regulatory requirements Build strong relationships within the Fort Morgan community and local business market Partner with ownership and company leadership to achieve strategic goals Maintain a highly engaged team focused on service excellence What We're Looking For Previous General Manager experience in a branded hotel environment preferred Strong leadership and team development skills Proven ability to drive revenue, control expenses, and improve profitability Experience with hotel financial reporting, forecasting, and budgeting Knowledge of hotel operations, front office, housekeeping, maintenance, and sales functions Experience with property management systems and hotel technology platforms Excellent communication and interpersonal skills Ability to lead by example and create a culture of accountability and service How You'll Bring Our Core Values to LifeLead with a Hospitality Heart You create exceptional experiences for guests while fostering an environment where employees feel respected, supported, and empowered. Above and Beyond You are never satisfied with "good enough." You continually seek opportunities to improve operations, guest satisfaction, and financial performance. Stronger Together You build strong teams, develop future leaders, and collaborate effectively with ownership, corporate support, and hotel staff. Grit & Grace You remain calm under pressure, solve problems effectively, and lead through challenges with professionalism and confidence. Why Join Us? Lead one of the area's most respected and award-winning hotels Join a growing hospitality management company with a strong culture and leadership support Opportunity to make a lasting impact on a successful property Competitive compensation package Benefits package including medical, dental, vision, and additional voluntary benefits Paid Time Off Professional development and advancement opportunities If you are a passionate hospitality professional ready to lead an award-winning hotel and continue a legacy of excellence, we invite you to apply and become the next steward of the Best Western Plus Overland Inn's success story. Join TWC Management and help us continue setting the standard for hospitality excellence.

Pay:

$59,000.00 - $62,000.00 per year

Benefits:

AD&D insurance Dental insurance Employee assistance program Employee discount Health insurance Paid time off Referral program Retirement plan Vision insurance Application Question(s): This is an award-winning hotel with a strong reputation for guest service and operational excellence. What interests you about leading the Best Western Plus Overland Inn, and how would you continue building on its success? Are you available to work a flexible schedule, including weekends, holidays, and responding to operational emergencies as needed? After reading our core values, which are you most aligned with? Why?

Experience:

Hospitality management: 5 years (Required)

Work Location:

In person