Assistant Manager Surf Haus/Volcano Bar - Grand Wailea, A Waldorf Astoria Resort
Hilton Worldwide
Wailea-Makena, HI (In Person)
Full-Time
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Job Description
The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Assistant Manager to join the Food and Beverage team! Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining. At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community. Exceptional Hospitality Starts with You Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As an Assistant Food & Beverage Manager , you're not just supporting daily operations of one or more dining outlets - you're contributing to creating memorable guest experiences that leave a lasting impression. What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact. Here's what you'll do during a typical day: Support seamless operations: Assist in managing daily food and beverage operations, including guest service, quality control, inventory, reservations, marketing, and reporting Enhance guest satisfaction and service excellence: Assist with the development and implementation of guest satisfaction strategies, monitoring trends, gathering feedback, and driving continuous improvements to elevate the guest experience Deliver consistent quality: Ensure food presentation meets high standards and monitor cost and portion controls to maximize value Support team performance and development: Assist in supervising and developing team members by providing training, scheduling, feedback and recognition to foster a positive and productive work environment Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing