Responsibilities:

Inspection of all hotel furniture, fixtures and equipment
Ensure that cleanliness standards are followed and conduct walkthroughs with HGM or HKM
Prepare ship visit reports after each visit listing deficiencies that were noted and corrective action taken or planned
Send reports to hotel maintenance team leaders for review and discussion
Assist in preparing for contractors to do work on the ships
Manage hired contractors to ensure that all work scheduled is completed and acceptable to the agreed terms and conditions
Resolve issues that are assigned to you from the Hotel Maintenance ticket system
Provide guidance and assistance to onboard teams in working on maintenance items
Establish timelines for moving in of furniture, fixtures, and replacement items
Facilitate effective communication between contractors, crew, and management
Perform final inspections to ensure quality and assurance of work completed prior to ships delivery
Available for weekly meetings with Hotel Maintenance Manager and Product Development Manager when needed
Handle additional assignments from the Hotel Maintenance & Refurbishment Manager or Product Team\n

Qualifications:

Prior hospitality experience maintaining and repairing public spaces and guest rooms at hotels or on cruise Ships\n
Strong organizational skills and excellent verbal and written communication skills (English)\n
Proficiency in Microsoft Office, ability to use internal software and provided technology\n
US Coast Guard regulated pre-employment drug test\nAttributes for

Success:

Ability to identify, manage, and solve problems\n
Ability to hold people accountable\n
Ability to manage multiple competing deadlines\n
Extreme attention to detail\n
Consistent, accountable, confident, assertive, and committed\n

Work Schedule:

Remote traveling to ships\n
Must be located near a major airport on the East Coast\n
Approximately 70% travel\nWhy Join American Cruise Lines?

\nAt American Cruise Lines, our people are the driving force behind our success. As the nation's leader in U.S. river cruising, we're experiencing rapid growth — and we're investing in top talent to grow with us. When you join our team, you'll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.\nApplicant Acknowledgment\nBy proceeding to apply for the above position, I acknowledge that I have read and understand the description of the job position for which I am applying, I agree that it accurately reflects the essential functions of the position, and I represent that I can complete the essential functions of the position.\nEqual Opportunity Employer\nAmerican Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. ?American Cruise Lines bases all employment decisions on business needs, job requirements, and individual ?qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law. ?This policy applies to all aspects of employment and employment decisions, including, but not limited to, ?hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access ?to benefits.?\n

This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice.

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