Hotel Front Desk Supervisor

Hotel Front Desk Supervisor Grand Blanc, MI Job Details Part-time | Full-time 22 hours ago Benefits Health insurance Paid time off Employee discount Qualifications Maintaining an organized workspace Guest relations Customer service Team leadership Staff scheduling Managing hospitality teams Mid-level Supervising experience Mentoring Front desk Clean workspace maintenance Training Escalation handling 2 years Team motivation (leadership skill) Communication skills Hotel experience

Full Job Description Job Title:

Front Desk Supervisor Job Type:

Full-Time or Part-Time Job Summary:

We are seeking a reliable and experienced Front Desk Supervisor to lead our front desk team and ensure exceptional guest service. The ideal candidate will have a strong background in customer service, excellent communication skills, and the flexibility to support operations as needed.

Key Responsibilities:

Supervise and support front desk staff during daily operations Ensure outstanding guest service and handle escalated guest concerns professionally Oversee check-in/check-out procedures and maintain accuracy in reservations Train, mentor, and motivate team members Coordinate with housekeeping and maintenance to ensure smooth operations Maintain a clean, organized, and welcoming front desk environment Assist with scheduling and shift coverage as needed

Requirements:

Minimum of 2 years of customer service experience (required) Previous hotel front desk or supervisory experience (required) Experience with major hotel brands such as Marriott, IHG, or Hilton is highly preferred Strong leadership, organizational, and problem-solving skills Excellent verbal and written communication skills Ability to multitask in a fast-paced environment

Availability Requirements:

Must have open availability, including nights, weekends, and holidays Must be on-call and available to cover shifts as needed

Benefits:

Health Insurance Opportunities for career growth Marriott Employee discounts How to

Apply:

Please submit your resume through Indeed along with a brief summary of your relevant experience.

Benefits:

Employee discount Health insurance Paid time off

Work Location:

In person