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Guest Service Manager

Job

Noahs Ark

Teaneck, NJ (In Person)

$50,000 Salary, Full-Time

Posted 3 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 6/30/2026

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Job Description

Guest Service Manager Noahs Ark Teaneck, NJ Job Details Full-time From $50,000 a year 19 hours ago Benefits Free parking Health insurance 401(k) Paid time off Employee discount Food provided Qualifications Phone communication Organizational skills Telephone systems Multi-line phone systems Office phone management Food service management Full Job Description Noah's Ark is a family owned restaurant started over 30 years ago for an ever growing community that needed a kosher, family friendly restaurant to enjoy a Ginormous burger or a Hot & Juicy Pastrami sandwich alongside a delicious glass of wine. We are looking to have someone join our team as a manager. Things that set us apart from other restaurants…no Friday nights or Saturdays(!!!), tips, free uniforms, free daily meal, and the occasional celebrity visit. The majority of our staff has been with us for 5+ years and we love adding new members to our family! The secret to thriving with our team is an eagerness to learn and help, alongside pride in doing your best with each task assigned to you. Job Overview We are seeking an energetic and dedicated Guest Service Manager to lead our front-of-house operations and elevate the guest experience. In this vital role, you will oversee daily guest interactions, manage front desk activities, and ensure that every visitor receives exceptional hospitality. Your leadership will foster a welcoming atmosphere, coordinate guest services, and uphold the highest standards of customer satisfaction. If you thrive in a dynamic environment and possess a passion for hospitality management, this is your opportunity to make a lasting impact. Responsibilities Lead and motivate the team to deliver outstanding service consistently. Manage multi-line phone systems with professionalism, demonstrating excellent phone etiquette and communication skills. Handle guest complaints or concerns promptly, providing effective solutions that enhance guest satisfaction. Coordinate with other departments to address guest needs swiftly and thoroughly. Foster positive guest relations by engaging with visitors, creating a welcoming environment for diverse clientele. Skills Proven experience in hospitality management or food management roles with strong knowledge of front desk operations. Exceptional customer service skills with a friendly, approachable demeanor. Familiarity with catering experience Strong organizational skills to manage multi-line phone systems and handle multiple tasks efficiently. Excellent phone etiquette and communication skills essential for professional guest interactions. Knowledge of hospitality standards, guest relations practices, and customer service management software tools. Join us as a Guest Service Manager and become the cornerstone of memorable guest experiences! Your leadership will inspire teams, delight visitors from around the world, and uphold our commitment to hospitality excellence.
Pay:
From $50,000.00 per year
Benefits:
401(k) Employee discount Food provided Free parking Health insurance Paid time off
Work Location:
In person