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Front Office Manager Hotel
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Courtyard by Marriott Journal Center
Albuquerque, NM (In Person)
$38,480 Salary, Full-Time
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Job Description
Front Office Manager Hotel Courtyard by Marriott Journal Center - 3.5 Albuquerque, NM Job Details Full-time From $18.50 an hour 4 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Employee discount Life insurance Qualifications Hospitality Staff supervision Customer service Team leadership Managing hospitality teams Leading team collaboration initiatives Front desk Leadership Hotel experience Full Job Description We are seeking a dedicated, reliable, and self‑motivated leader to oversee our Front Desk team and ensure exceptional guest experiences. The ideal candidate is a strong communicator, thrives in a fast‑paced environment, and is committed to maintaining high service standards across multiple departments. Position Overview The Front Office Manager is responsible for the daily operations of the Front Desk, including: Room rental and reservation management Staffing, scheduling, and training Recordkeeping and report preparation Guest relations and service recovery Acting as Manager on Duty and overseeing Front Desk, Housekeeping, Maintenance, Bistro, and Banquets This role requires a hands‑on leader who can support and guide teams across the property while upholding brand standards and delivering outstanding hospitality. Requirements Availability to work weekends and holidays Ability to work AM or PM shifts Reliable transportation Ability to pass a background screening Strong leadership and communication skills Comfortable serving as Manager on Duty and supervising multiple departments Marriott experience is a major plus. FOSSE experience is a major plus. Benefits We offer a comprehensive benefits package for full‑time associates, including: Paid time off Health insurance Dental, vision, accidental, and life insurance Nationwide Marriott travel discounts