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Hotel General Manager
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Vetri Management - extended stay brand in Las Cruces
Las Cruces, NM (In Person)
$62,500 Salary, Full-Time
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Job Description
Hotel General Manager Vetri Management - extended stay brand in Las Cruces Las Cruces, NM Job Details Full-time $60,000 - $65,000 a year 1 day ago Benefits Relocation assistance Health insurance Dental insurance Paid time off Vision insurance Employee discount Qualifications Hotel cost control Hotel housekeeping management Operations management Serving clients Multilingual Sales management Night audit Operational management In-person customer service Managing hospitality teams Financial analysis Team development Hiring Supervising experience Customer support management Property management systems (PMS) Multi-line phone systems Yield management Hotel operations budget management Organizational budget management Full Job Description Job Overview We are seeking a dynamic and energetic Hotel General Manager to lead our hospitality team and oversee all aspects of hotel operations. This pivotal role requires a passionate leader who thrives in a fast-paced environment, ensuring exceptional guest experiences while driving revenue growth and operational excellence. As the Hotel General Manager, you will be responsible for managing staff, maintaining high standards of customer service, and ensuring the smooth day-to-day functioning of the hotel. Your leadership will inspire teams to deliver memorable stays and foster a welcoming atmosphere for all guests. Duties Lead and supervise all hotel departments, including front desk, housekeeping, and maintenance to ensure seamless operations. Develop and implement strategies to maximize revenue through effective pricing, sales initiatives, and marketing efforts. Oversee guest relations by ensuring outstanding customer service, resolving issues promptly, and maintaining high satisfaction levels. Manage human resources functions such as hiring, training, performance evaluations, and staff development to build a motivated team. Control budgets, monitor expenses, and optimize operational costs while maintaining quality standards. Ensure compliance with health, safety, and hospitality regulations across all departments. Foster a positive work environment that promotes teamwork, leadership development, and continuous improvement. Requirements Proven experience in hotel management or hospitality leadership roles with supervising responsibilities. Strong background in revenue management, budgeting, and financial analysis within the hospitality industry. Excellent customer service skills with a focus on guest satisfaction and guest relations management. Multilingual or bilingual abilities are highly desirable to serve diverse clientele effectively. Demonstrated leadership skills with experience in supervising staff across multiple departments such as front desk operations and human resources functions. Knowledge of hotel management systems, front desk operations, multi-line phone systems, and night audit procedures. Hospitality management certification or relevant educational background is preferred. Ability to handle high-pressure situations with professionalism while maintaining a positive attitude. Join us as our Hotel General Manager to lead an energetic team dedicated to creating memorable experiences for every guest! Your expertise will shape our hotel's success while providing an inspiring environment for your team to thrive in the vibrant world of hospitality.