THE JOB:

Step into a leadership role where luxury service, operational excellence, and team engagement come together. As the Villa Operations Manager, you will oversee daily villa operations, lead and develop a high-performing team, and ensure every guest experience reflects our SHOW Service Basics. This role is ideal for a hospitality professional who is passionate about delivering exceptional service, fostering a culture of excellence, and driving operational and financial success in a world-class luxury environment. You will play a vital role in our mission to own the guest's experience and create WOW memories that they will carry with them far beyond their stay with us!

THE DAY-TO-DAY

Oversees daily Villa, Villa Prive, Baccarat, and in-villa Food & Beverage operations, including meal services, wine and liquor selection, and inventory control Assists with the planning and execution of private functions within the Villas, Presidential Suites, and Chairman Suites, including menu selection, pricing, and event staffing Develops collaborative relationships with support departments including Casino Marketing, Luxury Experience, Convention Sales & Services, Facilities, Security, Housekeeping, Front Services, Sky Pool, Front Office, Food & Beverage, and Executive Offices to ensure seamless operations and guest experiences Partners with the Culinary team on the development and implementation of offerings, menu presentations, and menu education for the Butler team Works closely with the Director to develop, execute, and measure strategic plans and annual operating goals, including revenue growth opportunities, cost containment initiatives, and budget variance justifications Educates departmental leadership on departmental goals and ensures team commitment and support to drive departmental success Responsible for hiring, training, coaching, succession planning, discipline, terminations, and other employee status changes while supporting the Company's diversity commitment

THE IDEAL CANDIDATE

Must be 21 years of age or older High School Diploma or GED Two (2) years of prior relevant supervisory experience at a major hotel/resort Three (3) years of prior relevant experience in Food and Beverage, Hotels Operations and/or Guest Services at major hotel Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders Must be able to work various shifts, including weekends and all holidays

THE PERKS & BENEFITS

Health & Income Protection benefits (for eligible employees) Professional and personal development opportunities through employee programs and network groups Free meals in our Aria employee dining room Free parking on and off-shift at all MGM Resorts properties Wellness incentive programs to help you stay healthy physically and mentally Access to company hotel, food and beverage, retail, and entertainment discounts

VIEW JOB DESCRIPTION

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?

EntityID=2&jobcode=11974 Are you ready to

JOIN THE SHOW?

Apply today! At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture. We know the importance of respecting each other's differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences. We know the importance of respecting each other's differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.com We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit http://www.mgmresorts.com/careers. 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