Assistant Hotel General Manager

Assistant Hotel General Manager GF Hotels and Resorts - 3.3 Philadelphia, PA Job Details 19 hours ago Benefits Health insurance Paid time off Qualifications Team leadership Managing hospitality teams High school diploma or GED General management Full Job Description We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations and assume the GM responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you!

Responsibilities:

Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met

Qualifications:

Showcase exceptional organizational, communication, and problem-solving skills You must have a high school diploma or GED; bachelor's degree in hospitality management, or a related field Proven customer service experience as a manager; strong guest-focused mentality Previous experience managing a team is required; preferably in a hospitality role such as department manager You must have 3 or more years of experience working in the hospitality field About Company GF Hotels and Resorts, based in Philadelphia, Pennsylvania, is a full-service hospitality ownership and management company that, through its operating affiliates, works on behalf of a variety of individual owners, real estate funds, and institutional lenders. GF believes in the enterprising spirit with a promise of integrity and an overall passion for hospitality. At GF, we believe that people are the key to our success. We offer health insurance, paid time off, ongoing learning opportunities, competitive compensation, plus a great culture.