Hotel General Manager

Hotel General Manager Holiday Inn Express and Suites Mount Pleasant, SC Job Details Full-time $75,000 - $80,000 a year 4 hours ago Benefits Health savings account Health insurance Dental insurance Flexible spending account Paid time off Vision insurance Employee discount Flexible schedule Qualifications Revenue growth Customer relationship building Recruitment process management Operations management Interpersonal skills Identifying new business opportunities Hotel quality control Routine inspections Managing hospitality teams Mid-level Administrative experience Team development Financial operations management Attention to detail Mentoring Recruiting Hotel customer satisfaction operations Deposits Productivity software Employee engagement Team motivation (leadership skill) Hotel safety procedures Communication skills Staffing management Technical Proficiency Property management Overseeing training Under 1 year Staff development Hotel maintenance management Full Job Description True Blue Hospitality, operator of eight hotels across South Carolina and North Carolina, is seeking an experienced General Manager for our beautiful 103-room Holiday Inn Express & Suites in Mount Pleasant, SC near the Isle of Palms Connector. This property is one of our company's flagship hotels, and we are looking for a strong leader to maintain its tradition of excellence. As our General Manager, you will benefit from comprehensive training and development, supportive local ownership, competitive compensation, and a family-oriented work environment. Position Summary The General Manager is responsible for overseeing all aspects of hotel operations, ensuring an exceptional guest experience, a well-trained and motivated team, adherence to brand standards, and strong financial performance. Key Responsibilities Recruit, hire, and train qualified team members capable of delivering the highest level of guest service. Provide leadership and vision while upholding company and brand standards. Coach and mentor staff to promote high employee engagement and a positive work culture. Manage daily financial processes, including deposits. Complete all administrative tasks associated with the role. Work with brand Revenue Managers to identify opportunities to drive additional revenue through effective yield management. Conduct regular property inspections to ensure cleanliness, maintenance, and safety standards are consistently met. Review daily audit reports, ensuring accuracy and promptly addressing any discrepancies. Communicate operational updates and performance metrics—guest survey results, employee survey feedback, financial goals, and more—during staff meetings. Serve as a professional role model and foster a positive, productive work environment. Build strong relationships with guests and staff, resolving issues promptly and effectively. Qualifications Minimum of 3 years of hotel general manager experience preferred but not required. IHG brand experience is preferred. Excellent verbal and written communication skills. Strong organizational, planning, and attention-to-detail abilities. Proven success in recruiting, motivating, and training team members. Ability to take direction and work closely with ownership and/or management company representatives. Proficiency in Microsoft Office and brand-specific systems.

Job Type:

Full-time Pay:

$75,000.00 - $80,000.00 per year

Benefits:

Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Paid time off Vision insurance

Experience:

hotel management: 3 years (Preferred)

Work Location:

In person