NBC UNIVERSAL MEDIA LLC

Occupation:

First-Line Supervisors of Retail Sales Workers\n

Location:

Frisco, TX•75034\n

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment, Other, see job description Shift\n

Posted:

06/02/2026\nPositions available: 1\n

Source:

WorkInTexas\n

Web Site:

WorkInTexas\nOnsite /

Remote:

Work onsite all of the time\n

Updated:

06/05/2026\n

Expires:

07/16/2026\n

Agency Job ID:

654462\nJob #: 17022151\nJob Requirements and Properties\nHelp for Job Requirements and Properties. Work Onsite\nFull Time Education\nHigh School Diploma or Equivalent Experience\n12 Month(s) Schedule\nFull Time Job Type\nRegular Duration\nPermanent Employment Public Transit\nAvailable Help for . Responsible for revenue generation in multiple Merchandise venue locations, overseeing stock inventory, leading and overseeing the training of Team Members, ensuring Guest Service standards are met, and maintaining the operational readiness of indoor and outdoor Merchandise locations.

JOB RESPONSIBILITIES

Oversee the daily operation of Merchandise locations including facets of service, merchandise presentation, and monitoring of inventory levels. Oversee the receiving of merchandise deliveries, stockroom maintenance, and stocking of the sales floor. Implement inventory controls to manage retail shrinkage. Ensure the accurate completion of the inventory process.\nEnsure the safety of Guests and Team Members working within the Merchandise department by reviewing and revising safety practices and procedures and responding to potentially unsafe conditions. Coach and use feedback forms to document and maintain safe Team Member actions in accordance with UDX policy.\nResponsible for developing, coaching and training Merchandise Leads and Team Members. Manages labor budgets for assigned venues. Create venue schedules for Assistant Manager approval. Monitor, track and record overtime and training projections and results. Mitigate overtime by adjusting staffing according to daily attendance projections. Analyze and respond to various reports including but not limited to Guest comments and incident reports.\nFocus on Guest and Team Member satisfaction. Ensures that each Team Member is meeting UDX service standards and assisting Guests while maintaining an efficient, safe and pleasant environment. Ensure that Team Member Satisfaction (TSAT) and Guest Service (GSAT) initiatives and programs are followed to keep the workplace fun while increasing overall job satisfaction and efficiency.\nMaintain positive relationships and partners with other departments to ensure that departmental goals are being met while maintaining company standards. Responsible for maintaining the quality, cleanliness and facility maintenance standards to ensure assigned venues are Show Ready for Guests at all times and in back-of-house areas for Team Members. Assists with projects, initiatives and sustainment efforts as directed.\nUnderstand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.\nPerform other duties as assigned.

ADDITIONAL INFORMATION

At times, this individual may cover an area with multiple venues depending on scheduling and business needs. This individual will manage daily labor budgets and is responsible for the safe, efficient and friendly operation of the venues daily as well as the safety of the Team Members who work at these venues.\nMust be able to work a flexible and varying schedule based on business needs.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities (KSAs) required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.\nConsistent attendance is a job requirement.

EDUCATION

High School Diploma or GED required.

EXPERIENCE

1+ years of leadership experience required; or equivalent combination of education and experience. 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