General Manager

We have an exciting opportunity for someone looking to lead our team and provide the best service for our guests as the next general manager of our busy hotel. Do you enjoy bringing new and creative ideas to help drive revenue and building strong relationships with guests to gain repeat business? Our ideal candidate brings a high standard of service quality along with at least 5 or more years of hospitality experience, preferably in a hotel management role. As the general manager, you will oversee HR matters, including interviewing, hiring, training, assigning work, coaching/counseling, and performance management. If this describes you, apply today!

Compensation:

$50,000 - $55,000 yearly

Responsibilities:

Design a budget that guarantees customer satisfaction and quality of services while keeping expenses controlled and profit margins maximized Spearhead and develop an effective marketing strategy to promote the hotel services and other offerings Empower hotel staff to excel in superior guest service to drive financial success through strong leadership and creative operational strategies Enhance the hotel's reputation for quality by inspecting the cleanliness and upkeep of the rooms, public areas, and surrounding grounds Collaborate with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals, as well as strategies for achieving them Lead hotel operations with a focus on guest satisfaction, team development, and profitability Monitor and manage daily performance across all departments Maintain brand standards and ensure compliance with all franchise and operational requirements Oversee budgeting, forecasting, payroll, purchasing, and expense controls Hire, train, coach, and retain team members, creating a positive and productive work environment Handle guest concerns quickly and professionally Coordinate with the management company on reporting, strategy, and support needs Ensure the property is clean, well-maintained, and operating at peak efficiency

Qualifications:

Demonstrate excellent organizational skills, communication skills, and problem-solving skills 5+ years of experience working in a hotel or the hospitality industry required This role requires a strong emphasis on putting the guest first and providing exceptional customer service Previous experience as a hotel manager, assistant manager, or hotel department manager required High school diploma or equivalent GED; degree in hospitality or related field of study preferred Minimum 3 years of hotel management experience, preferably with a branded limited or midscale hotel Proven ability to lead and manage hotel operations, including front desk, housekeeping, maintenance, and breakfast Strong financial skills, including budgeting, forecasting, labor management, and cost control Experience with Choice Hotels systems (preferred but not required) Excellent communication, organization, and problem-solving skills Ability to recruit, train, and lead a high-performing team Comfortable working independently with ownership and management company oversight Hands-on leadership style with a willingness to step in wherever needed Familiarity with online reviews, OTA channels, and guest recovery best practices Able to work flexible hours, including weekends and holidays, as needed About Company Structure Hospitality, based in Utah, is a hotel management company that values people and culture above all. We focus on driving performance, building strong teams, and delivering outstanding guest experiences. Our hands-on approach ensures that every property we manage excels through strategic guidance, operational expertise, and a commitment to ongoing improvement. At Structure Hospitality, we know that prioritizing people paves the way for long-term success for both our hotels and clients.