Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Assistant Manager
Job
Candlewood Suites
Manassas, VA (In Person)
Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
55
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Assistant Manager Manassas, VA 20109 Full-time Full-time Job description Job description Assistant Manager position immediately available in an IHG flag extended stay property located in Manassas, VA near Manassas Battlefield. The qualified candidate should have previous hotel management experience.
SUMMARY:
Responsible for generating profit to meet or exceed budget expectations, while maintaining operational and guest service standards as described for the brand.ESSENTIAL FUNCTIONS
- Review and approve transmittals and other front office paperwork and reports.
- Facilitate lead management processes within the hotel and provide sales support to team.
- Coach and train all members of the hotel team on their role in the sales process.
- Review room inventory management to ensure maximization of room revenue.
- Ensure proper selection, training, counseling and motivation of all team members. Hire, train, counsel and motivate management team members.
- Ensure team member attitude of attentiveness and anticipation of guest needs.
- Ensure proper delivery of guest special requests.
- Meet with and solicit comments from guests on a regular basis to determine their level of satisfaction with guest services and facilities.
- Monitor results of guest comment cards. Take appropriate corrective actions on a timely basis.
- Respond and follow up on all written guest complaints. Ensure guest satisfaction with resolution of the complaint or problem.
- Inspect rooms according to quality standards for cleanliness and proper preventative maintenance.
- Ensure all team members are trained to act according to procedure, in the event of an emergency or accident at the hotel.
- Ensure a viable key control program is in place in all hotel departments, with documentation.
- Conduct regular team and sales meetings.
- Respond to requests from immediate supervisor.