Front Desk Clerk - Must have prior experience. The Sleep Inn - MainStay Madison, WI is seeking talented individuals to join our team. We are currently in search of a Full-time Front Desk Supervisor Applications are available at the Sleep Inn - MainStay Madison lobby front desk. Interested applicants may also email resumes to Bob@bhm-us.com The MainStay Suites - Madison, WI was recently awarded Choice Hotels' "Ring of Honor 2021 and Gold awards for 2021, 2022, 2023, and 2024". This award is given solely to the top 1% performing hotels within the MainStay Suites hotel brand. Please visit our websites to view more information, property photos and real guest reviews at www.choicehotels.com/wisconsin/madison/sleep-inn-hotels/wi178 and www.choicehotels.com/wisconsin/madison/mainstay-hotels/wi284. Essential Position Functions - Guest Service Representative 1. Personally demonstrate a commitment to guest service by responding to guest needs and concerns; be committed to making every guest satisfied. 2. Provide information to guests about hotel policies, services and amenities. 3. Respond to requests from guest for assistance and information about the local area. 4. Listen and respond to guests' requests and concerns. 5. Handle guest check-in and check-out in an accurate and efficient manner. 6. Enter/change reservation information on the hotel computer systems. 7. Process payment from guest and posting charges to guest accounts. 8. Balance shift work and cash drawers. 9. Operate hotel telephone console and use good telephone etiquette. 10. Sell rooms to guests on the telephone and to "walk-ins". 11. Know all components and features of the company's guest service guarantee. 12. Promote hotel sales and revenue programs. 13. Maintain open communication with all hotel departments. 14. Understands and helps monitor basic safety and security procedures of the hotel. 15. Assists all departments as needed. 16. Perform other related duties as assigned.

Essential Skills and Experience:

1. Guest Service orientation 2. Interpersonal and communication skills 3. Team player 4. Ability to handle multiple tasks 5. Ability to handle money and make change 6. Ability to work independently 7. High School education or equivalent

Working Relationships:

1. Reports to General Manager 2. Interacts with all other property team members.

Benefits include:

Paid vacation after 1 year of employment, incentive pay for worked holidays, and Choice Hotels' discounted lodging program. Applicant must be a friendly, dynamic individual with some knowledge of the hospitality industry and a great attendance record.

Job Types:

Full-time, Part-time Pay:

$18.00 - $19.00 per hour

Benefits:

Employee discount Paid time off

Education:

High school or equivalent (Required)

Work Location:

In person