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FRONT END/FLOOR SUPERVISOR

Entry-Level JobVerifiedNo experience needed
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Job Description

FRONT END/FLOOR SUPERVISOR
Pick 'n Save - 3.2 Wauwatosa, WI Job Details Part-time 10 hours ago Qualifications Customer communication Full Job Description Desired Previous Job Experience Previous comparable experience
Minimum Position Qualifications:
None Essential Job Functions:
Model exceptional customer service and engagement behaviors. Greet and engage 90% of all customers through greeting, smiling, making eye-contact and thanking them. Spend at least 90% of time on customer approach side of the check lanes Be an approachable, visible source of assistance to both customers and associates. Maintain self-checkout and total front end queuing standards. Coach cashiers, courtesy clerks and self-checkout attendants on engagement, check-out procedures and best practices. Ensure till audits are being performed. Supervise basket retrieval process. Maintain break schedules for front end associates. Make sure carry-outs are offered to customers. Supervise cleanliness and safety conditions for front end and restrooms. Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports Must be able to perform the essential functions of this position with or without reasonable accommodation.