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HP
Hilton Palm Springs
Housekeeping Manager
Career Insights for Housekeeping / Environmental Services Supervisor
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Based on California data
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What they do
A Housekeeping or Environmental Services Supervisor supervises the staff that provide cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in office buildings, colleges, other institutions or private residences with a large housekeeping staff.
$52,597 / year median in California
+7% projected growth
Job Description
Are you looking to join an industry-leading hotel brand with a strong community foundation? How about a company that not only prides itself on the people and culture of the organization but also promotes career growth from within? If so, then we may have an opportunity for you. We are currently searching for an empowering, personable, detail-focused Housekeeping Manager. The ultimate mission of this role will be the planning, direction, coordination and execution of all activities and personnel within the housekeeping and laundry departments. The Housekeeping Manager is responsible for ensuring that all housekeeping activities are carried out professionally, to standards and at the highest level of service. The Housekeeping Manager will achieve desired outcomes through the creation, development and maintenance of a competent, motivated and empowered staff. The Housekeeping Manager will effectively lead, train, coach, motivate, engage, and provide feedback to the housekeeping staff daily. Reporting to the AGM & GM, the Housekeeping Manager's responsibilities will include the following: Inspect work performed to ensure that it meets specifications and established standards. Plan and prepare employee work schedules. Perform or assist with cleaning duties as necessary. Investigate complaints about service and equipment, and take corrective action. Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner. Check equipment to ensure that it is in working order. Inspect and evaluate the physical condition of facilities, in order to determine the type of work required. Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces. Instruct staff in work policies and procedures, and the use and maintenance of equipment. Order and purchase equipment and supplies and Issue supplies and equipment to workers. Forecast necessary levels of staffing and stock at different times, in order to facilitate effective scheduling and ordering. Evaluate employee performance, and recommend personnel actions such as promotions, transfers, and dismissals. Confer with staff in order to resolve performance and personnel problems, and to discuss company policies. Establish and implement operational standards and procedures for the department. Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment. Select and order or purchase new equipment, supplies, and furnishings. Recommend changes that could improve service and increase operational efficiency. Maintain required records of work hours, budgets, payrolls, and other information. Screen job applicants, and hire new employees. Supervise in-house services such as guest laundry and dry cleaning. Advise the front office of rooms ready for occupancy. Perform financial tasks such as estimating costs, and preparing and managing budgets. Prepare activity and personnel reports, and reports containing information such as occupancy, hours worked, facility usage, work performed, and departmental expenses. Other responsibilities as assigned by the AGM and/or GM Responsibilities are subject to change The ideal Housekeeping Manager candidate will bring the following minimum required or preferred assets to the company: Bachelor's Degree or equivalent experience required 3 to 5 years' experience in hotel housekeeping; or any equivalent combination of education and experience which provides the above knowledge, skills and abilities is required. Management experience required Excellent written & verbal communication skills required Strong analytical, problem solving & organization skills required Ability to multitask in demanding environment required Microsoft Office skills required
Job Type:
Full-time Pay:
From $70,500.00 per yearBenefits:
401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Vision insuranceExperience:
Housekeeping management: 1 year (Preferred) Hotel housekeeping: 3 years (Required)Work Location:
In personBenefits
- Paid Time Off (PTO)
- 401(k) Plans
- Health and Wellness Programs
- Health Insurance