Marriott is seeking a Hotel Operations Supervisor to oversee daily front desk, housekeeping, and guest service operations in our Hospitality & Travel department. In this on-site leadership role, you will supervise and schedule associates, coordinate room readiness with housekeeping and maintenance, and ensure every guest receives warm, professional service aligned with Marriott standards. You will monitor occupancy and revenue reports, support budgeting, and drive service recovery when issues arise. Marriott International offers a people-first, globally recognized culture with training, advancement opportunities, competitive benefits, and travel discounts across its worldwide portfolio. Responsibilities Oversee daily front desk, housekeeping, and guest services operations to ensure brand standards Supervise, train, and schedule hotel associates for optimal coverage and performance Monitor guest satisfaction, resolve service issues, and manage VIP and group arrivals Coordinate with housekeeping and maintenance to ensure room readiness and property upkeep Track occupancy, ADR, and revenue reports; support forecasting and budgeting efforts Ensure compliance with Marriott policies, safety, and security procedures Support onboarding and continuous training aligned with Marriott service standards Assist with inventory control, cost management, and vendor coordination Promote Marriott loyalty programs and upsell rooms and services Collaborate with leadership on process improvements and staff development Required Skills Hotel operations management Front office systems (PMS/Marriott systems) Staff scheduling and workforce planning Customer service and conflict resolution Housekeeping coordination Revenue and occupancy reporting Cash handling and basic budgeting Health, safety, and security compliance Hospitality quality assurance/brand standards MS Office (Excel, Word, Outlook)