Housekeeping - Public Area Supervisor

HOUSEKEEPING - PUBLIC AREA SUPERVISOR

Yountville, CA Nestled on 22 acres of breathtaking landscapes in the heart of Napa Valley, Estate Yountville is not only a luxurious retreat but has also been named one of the best hotels in California by Condé Nast Traveler in 2024. Voted the most beautiful boutique hotel in Napa Valley, the Estate is a true gem, offering 192 elegantly appointed guest rooms, a private vineyard, and world-class amenities. Guests enjoy two serene pools, a spa with 12 luxurious treatment rooms and suites, and over 55,000 square feet of exceptional event spaces. With culinary offerings that harmonize the bounty of Northern California with European elegance, Estate Yountville invites you to experience a haven of exclusivity and refined beauty.

JOB SUMMARY

The Public Area Supervisor oversees the cleaning and maintenance of all public spaces within the hotel, ensuring a high standard of cleanliness, safety, and guest satisfaction. This role supervises housekeeping staff assigned to public areas and ensures compliance with hotel standards and procedures.

ESSENTIAL JOB RESPONSIBILITIES

Supervise and coordinate the daily activities of public area attendants Inspect lobbies, restrooms, hallways, elevators, meeting rooms, pools and other shared spaces to ensure cleanliness standards are met Assign tasks and schedules to staff based on occupancy and operational needs Train new employees in cleaning procedures, safety protocols, and hotel standards Ensure proper use and maintenance of cleaning equipment and supplies Monitor inventory levels and request replenishment as needed Respond promptly to guest requests or complaints related to public areas Coordinate with other departments (front desk, maintenance, security) to ensure smooth operations Report on maintenance issues and follow-up to ensure timely resolution Ensure compliance with health, safety, and sanitation regulations

REQUIRED QUALIFICATIONS

High school diploma or equivalent (hospitality certification is a plus) Previous housekeeping experience, preferably in a hotel environment Prior supervisory or leadership experience preferred Strong attention to detail and organizational skills Good communication and interpersonal abilities Ability to work flexible hours, including weekends and holidays Basic knowledge of cleaning chemicals and safety procedures

WORK ENVIRONMENT

Fast-paced hospitality setting Requires standing, walking, bending, and lifting Involves early mornings, evenings, and weekend shifts

PHYSICAL REQUIREMENTS

Ability to stand and walk for extended periods (up to 8 hours per shift) Frequent bending, kneeling, pushing, pulling, and reaching Ability to lift and carry up to 25-50 pounds as needed Ability to operate cleaning equipment such as vacuums, floor machines, and carts Manual dexterity to handle cleaning tools and supplies Ability to work in environments with exposure to cleaning chemicals, dust, and varying temperatures Ability to respond quickly to guest and operational needs, including moving between multiple floors or areas Estate Yountville offers an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Nothing in this job description restricts management s right to assign or reassign duties and responsibilities to this job at any time.