Housekeeping Supervisor

Housekeeping Supervisor Boulder, CO Job Details Full-time $19.33 - $24.22 an hour 3 days ago Qualifications Record keeping Spanish Hotel housekeeping management Property management tools Maintaining an organized workspace Guest relations Inventory management Staff scheduling Hotel quality control Managing hospitality teams Mid-level Inspection reporting and documentation Driver's License Quality assurance Team management Driving Mentoring Cleaning File organization Overseeing training Customer complaint resolution Performance evaluation Full Job Description The Housekeeping Supervisor is responsible for the supervision of daily activities in the Housekeeping Department and reports to the Assistant General Manager of Hospitality Operations (AGMH). The Housekeeping Supervisor is a full-time, non-exempt, benefited position. Responsibilities include hands-on oversight of the department's daily tasks, including but not limited to general housekeeping duties and staff assignments; training and ensuring quality assurance; and consistently ensuring a high-quality visitor experience for CCA guests. Schedule flexibility, including weekend, holidays, and evenings are required in meeting position responsibilities. For emergency and inclement weather reporting this position is considered essential. Duties and Responsibilities Supervision Provides oversight, training and mentoring of AM housekeeping team responsible for the cleaning of all guest accommodations (i.e., cottages and lodging rooms). Provides oversight, training and mentoring of PM housekeeping team responsible for the cleaning of all office buildings as well as cleaning and banquet set up for all private events. Maintain standards regarding uniform and appearances for housekeeping department. Assists AGMH with developing schedules and work assignments. Assist AGMH with the preparation of mid-term and annual performance reviews. General Housekeeping Manage laundry room Assist with supply and linen inventories as needed. Maintain orderly and safe supply storage areas Monitor supplies and keep ongoing list of supplies needed for weekly order. Report guest comments, suggestions, and concerns regarding the Housekeeping Department in a timely manner to General Managers. Investigate and resolve problems or complaints related to housekeeping department. Communicate effectively with lodging office and facilities staff. Perform housekeeping duties as required.

Inspection / Reporting

Assigns and inspects rooms/units according to Arrival/Departure reports; Complete all room inspections by 4:00 p.m. and provide timely communication of room status changes through utilization of the Property Management System. Provide feedback to housekeeping staff on job performance and ensure that quality standards are met. Maintain an accurate daily record (checklist/scorecard) for all public buildings & cottage/units. Coordinate inspection of all scheduled meeting rooms to ensure quality and cleanliness prior to event. Enter needed repairs/maintenance for all cottages and public space in a timely manner into the work order system. Follow up on all out-of-order rooms, review report to check for changes in check in /out to ensure timely addition back into inventory. File management of assignments and inspection sheets. Knowledge, Skills & Abilities Excellent customer service skills Quality orientation and attention to detail Ability to work well within a team-environment, in which integrated efforts are required to meet goals and mission. Ability to work with diverse groups of people. Ability to function effectively in fast-paced, time sensitive environment. Required to have a valid state driver's license to operate on-site vehicles. Spanish speaker a plus. Applications will be accepted through April 13, 2026. At Colorado Chautauqua Association (CCA), we celebrate difference and welcome its benefits. We are proud to be an equal opportunity workplace, and do not discriminate on the basis of age 40 and over, race, color, ancestry, national origin, sex, sexual orientation, gender identity, gender expression, religion, creed, disability, military status, genetic information, marital status, or any other status protected by law.