Hotel Housekeeping Manager Courtyard by Marriott - 3.5 Manchester, CT Job Details Full-time From $22 an hour 4 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Qualifications Customer communication Teamwork Operations management Team development Attention to detail Time management
Full Job Description Location:
225 Slater St Manchester
CT 06042
Property:
Courtyard by
Marriott Department:
Housekeeping Reports To:
General Manager Employment Type:
Full-Time Position Summary We are seeking a dependable, detail-oriented, and hands-on Housekeeping Manager to lead our housekeeping team and ensure our guest rooms and hotel public areas consistently meet high standards of cleanliness, comfort, and presentation. The Housekeeping Manager is responsible for supervising housekeeping staff, coordinating daily room assignments, inspecting guest rooms, managing supplies and inventory, and ensuring a positive experience for every guest. Key Responsibilities Supervise, train, coach, and motivate housekeeping team members. Coordinate daily housekeeping assignments based on occupancy, arrivals, departures, and hotel needs. Inspect guest rooms, hallways, public areas, and other assigned areas to ensure cleanliness and quality standards are met. Ensure rooms are cleaned and released promptly to support front-desk and guest needs. Monitor housekeeping productivity, attendance, and performance. Maintain appropriate inventory levels of linens, towels, cleaning products, amenities, and other supplies. Order and receive housekeeping supplies as needed while monitoring costs and minimizing waste. Ensure proper use and storage of cleaning chemicals and equipment in accordance with safety procedures. Respond promptly and professionally to guest concerns regarding housekeeping services. Communicate effectively with the Front Desk, Maintenance, and management teams regarding room status and maintenance issues. Report maintenance concerns, damages, lost-and-found items, and safety issues promptly. Assist with scheduling and staffing based on hotel occupancy and business demands. Conduct regular team meetings and provide ongoing training and feedback. Maintain compliance with hotel policies, brand standards, health and safety requirements, and applicable regulations. Assist with deep-cleaning projects, inspections, and other operational needs as necessary. Lead by example and promote a professional, respectful, and team-oriented work environment. Qualifications Previous housekeeping or hotel operations experience required. Previous supervisory or management experience preferred. Strong organizational and time-management skills. Excellent attention to detail. Ability to communicate effectively with guests and team members. Ability to work independently while also leading and supporting a team. Ability to prioritize tasks in a fast-paced hotel environment. Ability to work flexible hours, including weekends and holidays, as hotel operations require. Ability to stand, walk, bend, lift, and perform physical housekeeping-related tasks when needed. What We Offer Employee Discount Health Insurance Vision Insurance Dental Insurance 401(k) Join Our Team If you take pride in creating a clean, comfortable, and welcoming environment for guests and enjoy leading a team, we invite you to apply for the Housekeeping Manager position at our Courtyard by Marriott hotel. We are committed to providing excellent guest service while creating a supportive and professional workplace for our employees.
Pay:
From $22.00 per hour
Benefits:
401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance