Welcome to Level5 Hospitality! We are a team of diverse experts that came together to create a powerhouse in the hotel management space. This L5 lifestyle encompasses our values, ethics, mindset, and integrity. Our lifestyle drives performance to be a world class hospitality partner. We are high touch, results driven, collaborators with a shared commitment to innovation and creativity. Partner with Level5 Hospitality for a bold, refreshing, extraordinary experience. Lets Level Up!

Job Summary:

The Director of Housekeeping is responsible for the hotels housekeeping operations and ensuring the housekeeping team is able to meet the business needs and deliver outstanding Level5 Hospitality service and performance.

Supervisory Responsibilities:

Selects, trains, develops, schedules and manages the performance of direct and indirect subordinates to ensure the efficient running of housekeeping operationsOversees the day-to-day operations of the housekeeping departmentProvides constructive and timely performance evaluationsHandles discipline and termination of employees as needed and in accordance with hotel policy

Duties/ Responsibilities:

Hire, train, and supervise housekeeping employees, ensuring they provide excellent guest services and enforce hotel policiesLeads the Housekeeping Department by developing and implementing departmental objectives in line with the hotel business objectivesSupervises housekeeping operations such as cleaning and maintenance while ensuring compliance with all housekeeping policies, procedures, standards and satisfaction of guests' needsInspects daily all areas and takes corrective measures in order to meet National Standards in terms of cleanliness, maintenance and supplyEstablish and maintain a regularly scheduled cleaning program and maintain a detailed checklist for each positionConduct monthly/quarterly guest supplies and cleaning inventoriesEnsure that public areas, guest rooms and back of the house areas are cleaned to Level5 hospitality standardsManage vendor contracts and relationships Page Break Coordinates with other hotel departments to ensure successful production operationsDetermines labor needs to meet labor goals of hotelHandles the housekeeping budget and orders office supplies as neededPerforms other related duties as required

Required Skills/ Abilities:

Excellent managerial and supervisory skillsExtensive knowledge of operations and production managementAbility to interpret financial data as needed to set production goalsExcellent organizational skills and attention to detailExcellent written and verbal communication skillsProficient in Microsoft Office Suite or similar software

Education and Experience:

Minimum of 3 years of housekeeping experience preferred

Physical Requirements:

Must be able to remain in a stationary position during shift.

Must be able to access and navigate the facility.

Employees are required to adhere to safety requirements by wearing the appropriate personal protective equipment.

Work is routine and repetitive in nature and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50lbs.