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Holiday Inn Express and Suites
Assistant Head Housekeeper
Career Insights for Housekeeping / Environmental Services Supervisor
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Based on Indiana data
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What they do
A Housekeeping or Environmental Services Supervisor supervises the staff that provide cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in office buildings, colleges, other institutions or private residences with a large housekeeping staff.
$40,864 / year median in Indiana
+8% projected growth
Job Description
Overview Join our dynamic hospitality team as an Assistant Head Housekeeper, where your leadership and expertise will elevate our cleanliness standards and guest satisfaction. In this vital role, you will assist in managing daily housekeeping operations, supervising staff, and ensuring the highest levels of sanitation and safety across all areas. Your proactive approach and managerial skills will help create a welcoming, spotless environment that exceeds expectations and fosters a positive experience for both guests and team members. Duties Support the Head Housekeeper in overseeing the daily operations of the housekeeping department, ensuring efficient workflow and high-quality service. Supervise and motivate housekeeping staff, providing guidance, training, and performance feedback to maintain team cohesion and excellence. Coordinate cleaning schedules for guest rooms, public areas, laundry services, and specialized cleaning tasks such as industrial or commercial cleaning projects. Monitor adherence to sanitation standards, safety regulations, and cleaning protocols to ensure a safe environment for staff and guests. Conduct regular inspections of work areas to verify cleanliness, organization, and compliance with hygiene standards. Manage inventory of cleaning supplies, equipment maintenance, and procurement to support seamless operations. Foster a customer service-oriented atmosphere by addressing guest requests promptly and professionally while maintaining operational standards. Requirements Proven experience in custodial work, hotel housekeeping management, or commercial cleaning environments. Demonstrated supervisory experience with team management responsibilities. Strong knowledge of cleaning techniques, sanitation procedures, safety regulations, and janitorial best practices. Excellent communication skills for effective managerial oversight and staff training. Ability to lead by example with a focus on cleanliness, safety, and customer satisfaction. Experience with laundry operations and custodial equipment is preferred. Leadership qualities that inspire teamwork, accountability, and continuous improvement in a fast-paced setting. Join us to lead a dedicated team committed to delivering exceptional cleanliness standards while fostering a safe and welcoming environment!