Hotel Housekeeping Supervisor

The Property Nestled in the peaceful Flint Hills of Kansas, the Historic Elgin Hotel offers a thoughtfully restored retreat where guests are invited to slow down, reconnect, and experience a true sense of peace. Listed on the National Register of Historic Places, the Elgin's 19th-century limestone building blends the character and nostalgia of the past with the comforts and luxuries of today. Designed as a destination rather than simply a place to stay, the Elgin features an elegant restaurant serving American classics, a convenient elevator, comfortable living rooms, an outdoor veranda, and intimate spaces that encourage guests to relax. Twelve distinctive suites with private ensuite bathrooms, jacuzzis, curated amenities, and modern conveniences create a calm, elevated experience that feels both indulgent and personal. The hotel also serves as a timeless setting for weddings, celebrations, meetings, and retreats, offering a Victorian ballroom, courtyard, and private event spaces that reflect the elegance and warmth that define the Elgin experience.

Position Summary:

The housekeeping supervisor must possess a strong attention to detail, be extremely organized, and possess a high level of cleanliness. He/She must meet the physical demands of the job and share the owner's passion for excellence, working under the guidelines of the supervisor and the policies and procedures set forth to promote the property to the community and its guests. The supervisor must be flexible and adaptable due to a changing schedule each day, yet organized and detailed oriented. Honesty and integrity are essential attributes of the team. The supervisor is expected to set an example for the team.

Primary Duties and Responsibilities:

• Provide exemplary customer service to all guests and vendors
• Oversee housekeeping staff, including scheduling, reviewing timesheets, approving time off, and assisting with hiring, training and disciplinary action
• Follow specific, established procedures for housekeeping
• Launder towels, sheets, coverlets, robes and linens as directed
• Perform a variety of cleaning duties in guest rooms and public spaces to ensure established standards of cleanliness are maintained
• Perform 2nd checks on rooms after they have been cleaned
• Maintain outside grounds by pulling weeds, mulching, pruning, watering flowers, picking up trash, cleaning windows
• Maintain cleaning and guest supplies inventory, and order supplies as needed to maintain par levels established
• Report required equipment maintenance to the Hotel and Facilities Managers
• Track bonuses for housekeeping staff
• Cover the front desk as needed including answering the phone, making reservations, checking guests in and out, making a game plan for staff to follow, and completing daily duties Physical/Mental Demands The Housekeeping Supervisor will be required to operate a vacuum cleaner, steam mop, blower, wet-dry vacuum, and carpet cleaner to perform the duties of this position.

He/she will be required to be on his/her hands and knees at times and must possess the physical ability to lift bags of refuse, climb and sweep stairs, climb ladders, push and pull carts, lift buckets of water, lift laundry baskets and operate/move the necessary equipment. The Housekeeping Supervisor will also be required to oversee staff and cover shifts as needed on the housekeeping team.

Minimum Qualifications:

• Experience cleaning a residence or place of business
• Able to learn and follow procedures and established techniques
• Able to learn and operate the cleaning equipment
• High energy and enthusiasm
• Able to learn new computer software with ease
• Friendly attitude; able to put people at ease
• Excellent organizational skills
• Strong attention to detail
• Experience managing or leading a team of people

Expectations:

• Lead a successful and efficient housekeeping team
• Cleaning duties are completed in an efficient and effective manner
• Standards of cleanliness are maintained
• Established procedures are followed
• Interacts cooperatively with others to contribute to a positive work environment
• Performs work according to prescribed safety standards
• Work quickly and efficiently
• Keep work area clean and organized
• Report needed supplies and equipment maintenance in a timely manner

Classification:

Non-Exempt Starting Salary:

$13-16/hour, depending on experience, plus bonuses and tips

Benefits:

Paid time off; Retirement matching; Dental, Accident, Vision and Cancer Insurance, as well as Short Term Disability Insurance is available for purchase

Schedule:

30-35 hours/week, Thursday - Monday or Saturday - Wednesday Reports to:

Guest Services Manager Job Types:

Full-time, Part-time Pay:

$13.00 - $16.00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Life insurance Paid time off Vision insurance

Shift:

Day shift No nights Application Question(s): Do you understand that this job requires you to work weekends? Why are you the best candidate for this job? Do you have any experience supervising others? If so, how many years?

Experience:

Housekeeping:

1 year (Required) Ability to

Commute:

Marion, KS 66861 (Required)

Work Location:

In person