Housekeeping Supervisor

Housekeeping Supervisor Hotel Topeka at City Center - 3.0 Topeka, KS Job Details 1 day ago Benefits Opportunities for advancement Qualifications Customer communication Safety regulations Team motivation (leadership skill) Full Job Description A hotel housekeeping supervisor oversees the daily operations of the cleaning staff to ensure guest rooms, public spaces, and back-of-house areas meet high cleanliness and sanitation standards. They manage staff schedules, conduct room inspections, handle guest requests, and monitor supply inventory.

Responsibilities:

Staff Management:

Create daily shift schedules, assign tasks, and distribute room assignments.

Team Training:

Onboard new staff on hotel cleaning protocols and safety standards.

Quality Inspections:

Inspect guest rooms and public areas to verify they meet brand quality standards.

Inventory Control:

Manage stocks of linens, cleaning supplies, and room amenities, ordering replacements as needed.

Guest Services:

Promptly address and resolve guest complaints or requests regarding housekeeping services.

Maintenance Reporting:

Identify maintenance issues and submit work orders to the engineering or maintenance team.

Performance Monitoring:

Evaluate team performance and provide continuous coaching.

Qualifications:

Experience:

Previous experience as a housekeeper, room attendant, or in a lead cleaning role.

Leadership Skills:

Strong ability to delegate tasks, motivate teams, and resolve conflicts.

Time Management:

Excellent organizational skills to handle fast-paced hospitality environments.

Product Knowledge:

Deep understanding of commercial cleaning techniques, chemicals, and safety regulations.

Communication:

Clear verbal and written communication to coordinate with staff and guests. About Company Come work at a great place, with a wonderful team! We have a lot of positions, and you can find a great career in our hotel with the opportunity to advance.