The Executive Housekeeper is responsible for ensuring efficient operations of the Housekeeping Department in accordance with Hilton Hotel standards, as well as supervising the entire Housekeeping Department including rooms back of house, public areas, and laundry. Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner. Assign, direct, and monitor and direct all Housekeeping and Laundry personnel. Inspect rooms and public spaces daily Maintain regular attendance, as required by scheduling which will vary according to the needs of the hotels, WEEKENDS A MUST. Ensure compliance with all Brand Quality Assurance standards Complete all paperwork and closing duties prior to leave and communicating any discrepancies, scheduling change for future days, status of out of order rooms and project status, completion or extensions Balance and clear the room status nightly, comparing the PM Housekeeping Report with the computer's room status report and resolve all discrepancies Focus the Housekeeping Department on its role in contributing to the guest service scores Clean rooms/ Laundry as necessary.
Job Type:
Full-time Pay:
$14.00 - $16.00 per hour
Benefits:
Employee discount Shift availability: Day Shift (Required)