Compensation Salary Range:

$110,000.00 - $125,000.00 Annually Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? Yes Overview Ensure that the cleanliness standards of the guestrooms, meeting areas, public areas, and back-of-the-house are met through the optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments. Essential Duties and Responsibilities

Plan, organize, and monitor staff workload to ensure compliance with cleanliness and maintenance standards, which requires continuous visual and written inspections of guestrooms and public space areas.
Develop housekeeping and laundry budget.
Develop and implement controls for expense management.
Conduct periodic inventory of guest supplies, small equipment and linen as required.
Utilize labor management tools to schedule and control labor costs.
Schedule labor to flex with forecasted hotel occupancy, F and B activity, and group events.
Interview, hire, train, develop, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate of staff members.
Communicate both verbally and in writing to provide clear direction to staff.
Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
Evaluate condition of furniture, fixtures, décor, etc.
Make recommendations and assist in the coordination of preventative maintenance program and reh.

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