Key Responsibilities:

Team Leadership and Supervision:

Supervise, lead, and manage housekeeping staff, including scheduling, training, and performance evaluations. Assign daily cleaning tasks and ensure that staff complete all cleaning duties according to facility standards. Provide coaching and support to housekeeping staff, addressing performance issues as needed. Conduct regular staff meetings to ensure open communication and address any concerns or issues.

Facility Cleanliness and Sanitation:

Ensure that resident rooms, bathrooms, common areas, and offices are cleaned and sanitized according to established cleaning protocols. Conduct routine inspections of the facility to ensure cleanliness and identify areas for improvement. Oversee the deep cleaning of specific areas, such as carpets, windows, and high-touch surfaces, to prevent the spread of infection. Ensure compliance with infection control guidelines and safety standards, particularly in healthcare settings.

Inventory and Supplies Management:

Monitor the inventory of cleaning supplies and equipment, ensuring that necessary items are available and in good condition. Order cleaning supplies and equipment as needed, ensuring cost-effective use of resources. Ensure that all cleaning equipment is properly maintained and in good working order.

Safety and Compliance:

Ensure that housekeeping staff follow all safety protocols, including proper use of cleaning chemicals, personal protective equipment (PPE), and equipment. Ensure compliance with local, state, and federal regulations related to health, safety, and sanitation. Report any safety hazards, maintenance issues, or concerns to the appropriate department for resolution.

Resident and Staff Relations:

Respond to housekeeping requests from residents, staff, or families in a timely and courteous manner. Maintain positive relationships with residents and staff, ensuring their satisfaction with cleanliness and housekeeping services. Address any complaints or concerns regarding housekeeping services and resolve issues promptly.

Training and Development:

Provide ongoing training and development for housekeeping staff to ensure they follow proper cleaning procedures and safety protocols. Ensure that staff are familiar with infection control practices, including how to handle biohazard materials safely. Conduct regular performance reviews and provide feedback to staff to promote growth and improvement.

Education:

High school diploma or equivalent required. Certification in housekeeping or environmental services management is a plus.

Experience:

Minimum of 2-3 years of experience in housekeeping, preferably in a healthcare or long-term care setting. Previous supervisory experience is required.

Skills:

Strong leadership and team management skills. In-depth knowledge of cleaning techniques, infection control practices, and safety protocols. Excellent communication and organizational skills. Ability to handle multiple tasks and prioritize in a fast-paced environment. Attention to detail and commitment to maintaining high standards of cleanliness. #

LIONSTONE123

People-Centered Rewards:

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