Resort Housekeeping Supervisor

The Pines at Sunriver resort is looking for a Housekeeping Supervisor to join our team on a full-time basis!

About us:

VI Resorts by Westgate, North America's largest owner-controlled timeshare and vacation club, offers dynamic career opportunities at The Pines at Sunriver. Near the breathtaking Cascade mountain range, just 15 miles south of Bend, Oregon, Sunriver is comprised of rustling pines and tumbling waterfalls. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you'll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company. About the

Position:

The Housekeeping Supervisor oversees daily housekeeping operations in accordance with corporate and resort guidelines, ensuring high-quality standards and total guest satisfaction. This role is responsible for supervising housekeeping staff, maintaining cleanliness and organization throughout the property, and consistently meeting established quality and timeliness standards.

Essential Duties and Responsibilities:

Ensures overall unit and public area cleanliness by effectively managing the housekeeping function and staff including staff engaged in laundry, unit preparation, and cleaning. Coordinate activities with other departments to ensure that services are provided in an efficient and timely matter. Responsible for the training and development of housekeeping staff. Plan and prepare employee work schedules. Assign daily tasks to employees. Answer employee questions and provide assistance when necessary. Inspect work performed to ensure that it meets specifications and established standards. Confer with staff to resolve performance and personnel issues including annual performance appraisals and to discuss company policies.

• Establish, implement, and maintain operational standards and procedures for the department.

Investigate complaints about service and equipment and take corrective action. Manage guest service requests in an efficient and courteous manner. Manage all Housekeeping department inventory and order new supplies as needed. This includes but is not limited to the tracking and restocking of linen, housekeeping supplies, and guest supplies. Inspect and evaluate the physical condition of facilities to determine the type of work required. Check and maintain equipment to ensure that it is in working order\ Follows and sets VI's policies and procedures. Reports employee injuries and incidents to resort management or Human Resources. Follows all city, county and federal government rules and regulations. Follows all OSHA rules and regulations. Perform or assist with cleaning and inspecting duties as necessary. Other duties as assigned.

Qualifications:

High school diploma or GED desired. Two years of related housekeeping experience One year of supervisory experience High attention to detail. Basic computer skills including use of word processing and spreadsheet programs. Ability to interact with management, co-workers, and guests via verbal and written communication. Must be able to work a flexible schedule including weekends and holidays. Valid driver's license. Why Join VI Resorts by Westgate? Comprehensive Health Benefits

• Medical, Dental, and Vision Coverage Paid Time Off
• Vacation, Sick, and Personal Time to Recharge Paid Holidays 401(k) with Generous Company Match to Support Your Future Daily Pay
• Access Your Earnings When You Need Them Family-Focused Benefits
• Pregnancy, Parental Leave, and Adoption Assistance Wellness Programs to Support Your Well-Being Flexible Spending Accounts (FSA) Tuition Assistance to Help You Grow Your Career Military Leave Employee Assistance Program (EAP)
• Support When You Need It Most Life, Disability, Accident, Critical Illness, and Hospital Insurance Pet Insurance for Your Furry Family Members Loyalty Program
• Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More Low-Cost Gym Membership NEW! David A. Siegel Legacy Scholarship
• Up to $40,000 for Team Members' Dependents Career Growth and Advancement Opportunities Community Involvement
• Give Back and Make an Impact Westgate Resorts is an Equal Employment Opportunity employer .

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

Pay:

$27.00

• $29.

00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Experience:

Supervising:

1 year (Preferred) Housekeeping management: 1 year (Preferred) Ability to

Commute:

Bend, OR 97707 (Required)

Work Location:

In person