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Kozy Hotel Dallas

Housekeeping Supervisor

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Job Description

Description:
Our hotel is seeking a reliable, detail-oriented Housekeeping Supervisor to support daily housekeeping operations and ensure rooms and public areas meet our cleanliness and service standards. This role is ideal for a hands-on leader who motivates staff, communicates clearly, and maintains a positive, professional work environment. Key Responsibilities Team Support & Daily Operations Lead and support room attendants, housepersons, and laundry staff throughout the shift Assign room boards, monitor progress, and adjust workloads based on occupancy Conduct pre-shift briefings and communicate priorities, updates, and expectations Assist with training new team members on cleaning standards and procedures Quality Control & Inspections Inspect guest rooms, hallways, and public areas for cleanliness, presentation, and maintenance needs Document deficiencies and ensure timely corrections Verify room status and communicate updates to Front Desk and Housekeeping leadership Support deep cleaning projects and special assignments Guest Service & Communication Respond promptly to guest requests and service issues Maintain a calm, professional demeanor when handling concerns or escalations Coordinate with Maintenance on work orders and room readiness Inventory & Administrative Tasks Monitor supply levels and restock carts and closets as needed Assist with inventory counts and usage tracking Maintain inspection logs, training checklists, and daily reports
Requirements:
Qualifications Previous hotel housekeeping experience required; supervisory experience preferred Strong communication, leadership, and time-management skills Ability to coach staff respectfully and maintain a positive team culture Knowledge of cleaning procedures, chemicals, and safety standards Flexible availability, including weekends and holidays What We Offer Competitive hourly pay Paid time off and holiday pay Health benefits including fulling company paid medical, dental and vision Employee discounts on hotel stays and amenities Opportunities for advancement and cross-training

Benefits

  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance