HOUSEKEEPING SUPERVISOR

HOUSEKEEPING SUPERVISOR

Homewood Suites by Hilton Downtown Corpus Christi Corpus Christi, TX Job Details 10 hours ago Qualifications Quality control corrective actions Incident reporting compliance Computer operation Customer communication Managing commercial facilities cleaning teams Staff supervision Budget management Hotel housekeeping management Hotel policy compliance Laundry services Budget control Greeting customers Hotel quality control Hotel quality assurance Mid-level Compliance with security regulations Hotel public area cleaning Hotel room cleaning Computer skills Hotel staff training Hotel and accommodations guest complaints handling Clean workspace maintenance Visual inspection for quality control Tracking inventory levels Hotel safety procedures Cleaning and sanitation quality assurance Customer complaint resolution Full Job Description Housekeeping Supervisor Job Description Direct and inspect the work activities of room attendants and lobby attendants by inspecting the cleanliness of guestrooms, bathrooms, corridors, and lobbies to ensure a clean and well maintained product is presented to every guest. Inspect work performed to ensure it meets specifications and established brand and hotel standards. Take the initiative to greet guests in a friendly and warm manner. Train personnel in the housekeeping duties; may perform cleaning duties Update physical status of room condition. Utilize the computer to perform housekeeping opening and closing procedures. Investigate complaints about service and equipment and take corrective action. Write maintenance requests for room deficiencies or supply needs. May assist the staff in the performance of duties to include: cleaning of lobby and guestrooms, turndown service, or laundry operation. Ensure uniform and appearance is clean and professional. Follow all company safety and security policies and procedures; report accidents, injuries and usage work conditions to management; complete safety training and certifications. Display good customer relation skills and take initiative to greet guests in a friendly manner. Examine carpets, drapes, and furniture for stains, damage, or wear. Check and count linens and supplies. Aid in budget and inventory control through supervision of employees' use of linen, supplies and equipment. Record inspection results and notify cleaning personnel of inadequacies. Communicate with other hotel departments regarding problems which need their attention. Ensure key control policies and safety procedures are being followed. Report to work for scheduled shift, on time and in uniform in accordance with company policy. The items listed above include, but are not limited to the overall job responsibilities.