WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission :

\"Create the Extraordinary\"

Our Vision :

\"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence.\"

Our Values :

\"Blaze the Trail, Together We Win, All-In on Service\" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. Job Summary This position directs the daily operations of the housekeeping department while ensuring the highest standard of cleanliness , comfort , and safety . How You Will Create the Extraordinary Supervisory accountability for all team members for daily and long-term operations to include hiring, training, and developing employees, including coaching, mentoring and appropriate performance management up to and including separation. Direct day-to-day operation of the Housekeeping Department. Looks for and identifies ways to create a higher level of standards and procedures. Responsible for enhancing and refining the departmental training program and supervisory structure. Confer with supervisors to ensure maximum customer satisfaction and efficient utilization of workforce and facilities. Handles guests concerns taking corrective action, as necessary. Inspects facilities, services and equipment and recommends changes or improvements, as necessary. Ensure that expenditure remains within established limits. Delegate assignments to appropriate supervisors to accomplish tasks and provide developmental potential. Maintain close work relationships with other department's managers/supervisors to promote smooth, efficient operations. Uses participate management techniques in daily operations to ensure an environment of proactive employee relations skills are used. Promotes the use of feedback to continually look towards improving departmental efficiencies and cooperation. Promote a positive work environment that stimulates and motivates employees to acceptable levels of turnover, absenteeism, and promotability. Provide training, orientation, and necessary levels of authority to guest contact employees that allow quality attention and follow-up to guest needs at a level that will attain targeted goals. Adheres to departmental and company policies. Report all needles, blood, and other bodily fluids found to Supervisor. Operates equipment, including vacuum cleaners, radio, phone, mop, and broom. Ability to push up to 50 pounds daily for the duration of shift Must complete assignments by time projected by leadership Performs all other related and compatible duties as assigned. Perform duties with cleaning chemicals and equipment including carpet/floor care. Perform special projects assigned by Management Ensuring high hygiene standards and guest satisfaction Addressing guest queries and solving special requests Making beds and providing clean sheets and towels Abide by leadership feedback and correct any discrepancies in assignments performed Additional tasks as needed What You Will Need HS diploma or GED. Casino/Hotel experience preferred. Experience within an upscale hotel preferred. Minimum of five years' operations management experience in a hotel of comparable size and quality is required. Demonstrated ability in maintaining consistent, high quality service levels; prior experience in supervising work units; history of developing employees who have been successfully promoted to increasing levels of responsibility; track record of managing a department that provides excellent service to guests. Minimum three years' experience as departmental head/division manager level or above required.

Wage:

$20.00 per hour

ADDITIONAL REQUIREMENTS

Must be able to work independently. Must be able to maneuver in all areas of the hotel and casino. Must be able to respond calmly and make rational decisions when handling employee and guest conflicts. Must be able to communicate distinctly and persuasively to others. Must be able to lift items up to 10 pounds and carry up to 5 pounds. Must be able to bend, reach, kneel, twist and grip items while working at desk area. Must be able to operate a computer, telephone and ten key adding machines.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. 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