Housekeeping Supervisor InterContinental Bellevue at The Avenue Bellevue, WA Job Details Full-time 7 hours ago Qualifications Employee onboarding Staff performance monitoring Chemical handling safety procedures Managing commercial facilities cleaning teams Staff supervision Hotel housekeeping management Team member evaluation Guest relations Inventory management Hotel quality control Operations coordination planning Chemical handling Team scheduling Managing hospitality teams Hotel quality assurance Mid-level Customer engagement Cleaning Hotel staff training Visual inspection for quality control Task assignment Team motivation (leadership skill) Cleaning and sanitation quality assurance Chemical safety protocols Full Job Description The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as a Supervisor. The supervisor spends most of the shift inspecting guest rooms and public space to ensure cleanliness standards are achieved. This position also trains and onboards new employees to the department. The supervisor also motivates and inspires employees so they can achieve desired results.
Your Role:
Engage with guests to ensure their stay is going well Work as a team to accomplish the goal of resort/hotel cleanliness Coordinates the day's work flow and distribution of duties Inspect guest rooms following highest quality standards. Hold department employees accountable for the highest quality standards. Supervise and train staff to ensure that standards of cleanliness are maintained. Assists with performing inventory of linen and supplies. Assists in completion of performance evaluations. Uses judgment and experience to distribute work, assign rooms and duties to staff Coordinate activities with Front Desk Supervisor and staff. Reports maintenance needs accordingly Ensures employees are using/handling cleaning chemicals safely. Finds coverage for callouts or when house counts increase Perform other related duties as requested by Management