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Kennewick Inn & Suites

Head housekeeper

Career Insights for Housekeeping / Environmental Services Supervisor

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What they do

A Housekeeping or Environmental Services Supervisor supervises the staff that provide cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in office buildings, colleges, other institutions or private residences with a large housekeeping staff.

$46,292 / year median in Washington

+9% projected growth

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Job Description

Overview We are seeking a dynamic and experienced Head Housekeeper to lead our housekeeping team with energy, precision, and a passion for excellence. In this pivotal role, you will oversee all aspects of cleaning operations across our hospitality or commercial facilities, ensuring the highest standards of sanitation, safety, and customer satisfaction. Your leadership will inspire your team to deliver outstanding service while maintaining a clean, safe, and welcoming environment. This is an exciting opportunity for a motivated manager with strong supervisory skills and a deep understanding of cleaning and sanitation management to make a meaningful impact every day. Duties Lead and supervise housekeeping staff, fostering a motivated and efficient team dedicated to delivering top-tier cleanliness and service. Develop and implement cleaning schedules, protocols, and quality standards aligned with safety regulations and sanitation best practices. Oversee daily cleaning operations, including industrial cleaning, commercial cleaning, laundry services, and custodial tasks across all areas of the facility. Train staff on proper cleaning techniques, safety procedures, use of cleaning equipment, and adherence to health standards. Monitor inventory levels of cleaning supplies and equipment; order replacements as needed to ensure seamless operations. Conduct regular inspections to ensure compliance with sanitation standards, safety regulations, and hotel or hospitality industry requirements. Manage staff scheduling, performance evaluations, and disciplinary actions to maintain a high-performing team committed to excellence. Requirements Proven experience in custodial work, janitorial services, or hotel housekeeping management with demonstrated supervisory responsibilities. Strong knowledge of cleaning techniques including industrial cleaning, sanitation procedures, and commercial cleaning practices. Excellent leadership skills with the ability to manage teams effectively and communicate managerial expectations clearly. Familiarity with safety regulations related to cleaning chemicals, equipment operation, and workplace safety standards. Prior experience in hospitality or hotel environments is highly desirable; knowledge of laundry operations is a plus. Exceptional customer service skills with the ability to address guest or client concerns promptly and professionally. Ability to manage multiple tasks efficiently while maintaining attention to detail in a fast-paced setting. Join us as our Head Housekeeper and lead your team toward delivering exceptional cleanliness that enhances guest experiences or operational excellence! Your expertise in management combined with your passion for sanitation will help create inviting environments that guests love and staff are proud of.
Pay:
$17.13 - $20.00 per hour
Work Location:
In person