English Hiring Cleaning Interviewing Faxing Full Job Description Position Summary:

This will be for a Full-Time Assistant Executive Housekeeper for 2 days a week at $17 per hour and a Housekeeper for 3 days a week at $15 per hour, for a total of 5 days a week. Ensures all public areas and guest rooms meet a high standard of cleanliness for customer satisfaction. Assists the Head Housekeeper with managing all aspects of the housekeeping and cleaning operation, including scheduling room attendants, laundry attendants, public area attendants, night clean-up staff, etc. Assists in hiring, termination, evaluations, and disciplinary action of all staff within the department. Additionally, assists the Head Housekeeper in conducting monthly staff meetings, monthly inventory, and weekly ordering of essential guestroom supplies (amenities & linens). Must maintain the highest quality of cleanliness and maintain established room times. Inspects all guestrooms daily to ensure rooms are ready for guest occupancy. Reports any maintenance or safety concerns to the engineering department immediately for proper repair. Understands basic uses of the hotel computer system for updating room status. Maintains the lost and found within the department and updates the log daily. Visually inspects all employees within the department that the proper uniform is worn each day for work, including wearing a name tag. In the absence of the Head Housekeeper, is the acting department manager.

Purpose of Position:

To ensure the guests' needs and expectations are exceeded. To maintain the cleanliness and quality of all guestrooms and furnishings.

Essential Functions/Tasks:

Assist guests with any special needs and make guests the 1st priority. Greet every guest that is met. Assist and accommodate all guest needs within your capabilities. Complete daily rooming assignments for room attendants. Ability to order supplies when acting as supervisor. Assist with linens and laundry when needed. Inspects every guest room every day. Completes daily empty room inspections & maintenance request forms. Completes payroll totals promptly. Completes weekly and monthly inventory promptly. Stocks all storerooms and inspects storerooms for cleanliness and organization. May conduct interviews, hiring process, terminations, evaluations, and disciplinary actions. Must figure out weekly/daily room times and paperwork. Control labor and ordering costs. Close the computer at the end of the day so all rooms are in a clean status. Assist in handling and resolving guest complaints. Uses proper telephone etiquette. Uses proper mail, package, and message handling procedures. Writes legibly. Sends and receives faxes. Promptly reports to the Manager all incidents or occurrences of an unusual nature that could result in potential loss, damage, injury, or other liability to individuals or company property. Serve as Manager on Duty when assigned. Attend and conduct staff meetings.

Job Requirements:

Read, write, speak, and understand English. Neat & well-groomed appearance. Requires fingering, grasping, writing, standing, sitting, walking, repetitive motion, hearing, visual acuity, and may on occasion have to lift and carry up to 25 pounds. Pleasant personality and people skills. Good communication skills.

Benefit Conditions:

Waiting period may apply Only full-time employees eligible

Job Type:

Full-time Pay:

$15.00 - $17.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Experience:

Cleaning:

1 year (Required)

Work Location:

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