Essential Duties:

Quality Control:

Become familiar with standards of cleanliness and proper cleaning procedures for all buildings assigned, including porches, walkways and exteriors. Personally inspect all camper dorm hallways, bathrooms, porches, lounges and walkways daily. Consult with the work crew bosses in arranging correction of deficiencies. Periodically check dorm cleaning supply closets for neatness, adequacy of supplies and proper labeling of containers. Check the supply closets daily for stocking of supplies and to become aware of any maintenance problems. Inform the superintendent of maintenance needs. Inspect the dining hall daily for detail cleanliness, supply stocking and availability of clean linen. Work with maintenance in the upkeep of any equipment used by housekeepers. Management and Training In partnership with the work crew bosses, train the work crew housekeepers. May also need to write up a schedule of duties. Meet daily with work crew housekeeper bosses to coordinate cleaning efforts for the housekeepers. Miscellaneous Duties Fill in for the work crew housekeepers on their day off, doing critical housekeeping chores personally as required to maintain camp excellence. This will involve being able to physically perform the cleaning duties. Must be able to stoop and reach in order to clean in hard to get at places. Be able to lift at least 50 pounds of linens and supplies. Will be exposed to cleaning chemicals and dirt. On camper changeover days, assist the work crew in thoroughly cleaning the dorms. This will include changing all bed linens. Must be able to pull sheets off beds and carry loads of dirty linen to the hallway. Going from building to building will necessitate going outside (in all types of weather) to gain access. Perform other related duties as assigned by the Hospitality Assistant. Participate in scheduled camping staff devotionals.

Working Conditions:

May be required to lift materials weighing 50 pounds and do other physical things such as pushing, stooping, squatting, kneeling, climbing, reaching, pulling, etc. May be exposed to cleaning chemicals when following proper cleaning methods May be required to be out-of-doors, which will mean exposure to various changes in weather (heat, cold, rain, snow).

Education:

High school education with ability to read and write English proficiently.

Experience Required For The Job:

Three to five years as a housekeeping supervisor with a large hotel or camp property.

Notes:

Young Life is a relational ministry. Staff must be able to convey a sense of Christ-like hospitality and concern for guests and staff. Responding to the unexpected needs of a guest in a prompt and professional manner is important. All staff members are expected to represent Young Life positively and professionally within the community and be able to work with and minister to the volunteer high school and college-age young people who attend our camp.

Job Specific Working Conditions:

Wild Ridge is a world-class Young Life outreach camp under development overlooking the Gauley River and near Summersville Lake. We are building a resort-quality destination where thousands of kids will experience the Gospel. Summersville, WV is 20 minutes away and has a small-town feel with a thriving local Young Life area and several viable church options. Fayetteville, WV, which is home to the newly minted New River Gorge National Park, is 30 minutes away and has several great restaurants and a strong tourism economy. Our growing team values thoughtful communication, trust built through relationships, and individualized hospitality to each other and our guests. We strive for healthy people (our staff), healthy ministry (guests), and healthy operations (facilities). Working at Wild Ridge will require flexibility, innovation, and determination in order to solve problems, build and enhance operational systems, and work collaboratively with staff from the field, development, and construction departments. They need to be able to manage \"what is\" while having a vision and patience for \"what is to come.\" We are seeking a flexible, innovative leader who thrives in a start-up environment. As part of the Guest Services team, the Housekeeping Supervisor will manage Housekeeping and Laundry (75%) while also working in Guest Services (25%), helping establish a culture of excellence and hospitality as we prepare for our grand opening in July 2027. This role creates welcoming, valued spaces for campers, leaders, and volunteers. 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