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Service Porter

Job

Hansel Auto Group

Napa, CA (In Person)

$39,842 Salary, Full-Time

Posted 6 weeks ago (Updated 6 weeks ago) • Actively hiring

Expires 5/28/2026

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Job Description

Hansel Ford of Napa is seeking a reliable and customer‑focused Full-Time Porter to join our team in Napa. If you enjoy working in a fast‑paced environment and delivering outstanding service, we'd love to meet you! As a Porter, you will welcome guests to our facility, guide them to the appropriate departments, offer refreshments, and answer basic questions. You will also be responsible for transporting vehicles safely on dealership grounds, maintaining a clean and organized environment, and helping ensure that both customers and employees have what they need to accomplish their goals. We are looking for someone friendly, reliable, and committed to providing excellent customer service. Pay Range Pay Range is $18.31 to $20 per hour Responsibilities and Duties Welcomes customers to our facility Directs customer to the correct department Offers customers coffee and other refreshments Answers questions Safely moves vehicles as needed Helps everyone efficiently accomplish their goals for visiting the dealership Benefits and Perks Medical Insurance Dental Insurance Vision Plan 401-K 401-K Employer Contributions Employee Discounts on vehicles, service and parts
Pay Defined:
The Porter position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $18.31 and $20.00 Company Overview We are proud to be a family-owned business with over 60 years in Sonoma County and over 160 years in California. We sell and service nine of the most precious brands in the industry. We take a long-term view about investing in our people and the community. We care about making customers feel great, helping our employees succeed and improving our community! We provide an environment in which everyone can be his or her best. This ensures that our customers get the best experience in the business and our community is a better place. See how Caring Drives Us at: https://www.youtube.com/watch?v=CJ0mA0Sm7yA&t=22s Qualifications and Skills Displays a customer service-based personality Ensures a high level of customer satisfaction Ability to multi-task Be reliable Pass a drug test Pass a criminal background screening

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