Custodial Worker

Summary At the Indian Health Service, Custodial Workers do more than keep spaces clean. Guided by our mission to improve the health of American Indian and Alaska Native people, you help create a safe and welcoming environments that supports quality care and promotes wellness in the communities we serve. USAJOBS Help Center

• Update your resume now so it meets new resume requirement This job is open to The public U.

S. Citizens, Nationals or those who owe allegiance to the U.S. Native Americans Native Americans or Alaskan Natives with a tribal affiliation. Clarification from the agency The IHS is required by law to give absolute preference to qualified applicants who meet the Secretary of the Interior's definition of Indian for appointment to vacancies within the IHS in accordance with established IHS policy as outlined in the Indian Health Manual Part 7, Chapter 3. Duties Sweeps, mops, scrubs, applies floor wax, and polishes floor surfaces throughout the hospital including stairways and elevators. Maintains custodial equipment by cleaning, oiling, and/or adjusting machine to assure maximum use. Empties waste baskets and trash cans from rooms and offices throughout the hospital. Keeps restrooms in a clean, orderly, and sanitary condition. Cleans various areas such as in-patient rooms, bathrooms, public restrooms, operating rooms, labor & delivery rooms, exam rooms, isolation rooms, pharmacy, emergency room, lab, x-ray, halls, walls, floors, furnishings, equipment, windows, offices, entrances, etc., wiping surfaces using proper cleaning techniques, universal precautions, and chemicals. Requirements Conditions of employment Selectee may be subject to a probationary period U.S. Citizenship is required Selective Service Registration is required for males born after 12/31/1959 IHS Selectees whose duties and responsibilities require them to work permanently, temporarily, or occasionally in an IHS healthcare facility must comply with the IHS Employee Immunization Policy related to vaccine-preventable diseases, consistent with recommendations for healthcare workers. Vaccine exemption requests may be available, as outlined in the IHS Employee Immunization Policy and facility guidance. This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes. On-call hours or standby duty may be required. Position may be subject to rotating shifts: days, evenings, nights, weekends and holidays.

Physical Demands:

The work requires moving and controlling heavy equipment, setting up ladders and scaffolding, and working from these heights, frequently lifting objects up to 18 kilograms (40 pounds), and occasionally those over 23 kilograms (50 pounds). Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/ . Must have a viable bank account at a financial institution for electronic direct deposit of salary payment.

Background Investigation Requirement:

This position requires the successful completion of a federal background investigation as a condition of employment. A background investigation is a standard process used by the Federal Government to verify an individual's identity, employment history, education, and other relevant information to determine suitability for Federal service. Upon receipt of instructions, applicants must complete all required background investigation forms within five (5) calendar days of issuance. Timely completion is critical to avoid delays in processing or a determination of unsuitability. Applicants are strongly encouraged to prioritize this requirement and to maintain regular communication with their assigned Personnel Security Specialist throughout the process. Qualifications To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

WAGE GRADE STATEMENT

Candidates for this position will be evaluated under the Federal Wage System (FWS) Job Grading Standards. Applicants will be rated in the knowledge, skills, and abilities to perform the duties of the position. Each of the job elements must be addressed on the on-line assessment questionnaire in order for the applicant to be rated for the position.

Job Element:

Ability To Do The Work Of The Position Without More Than Normal Supervision Perform common Custodial Worker duties, and worked under supervision, in performing the full range of Custodial techniques, procedures and functions and performing duties such as washing windows, walls, room partitions, ceiling vents and fixtures; emptying wastebaskets and trashcans; cleaning, disinfecting and deodorizing restrooms, lavatories, urinals, toilet bowls, floors, etc.; stocking restrooms with adequate supplies such as toilet paper, soap, hand towels, etc. Your resume must reflect the answers to your on-line assessment questionnaire.

NOTE:

Competition for Custodial Worker positions is restricted by law to persons entitled to veterans' preference as long as such applicants are available for appointment. You must meet all qualification requirements within 30 days of the closing date of the announcement. Education There are no education requirements. Additional information Additional selection(s) of candidates may be possible within 240 days from the date the certificate of eligibles was issued for this announcement. Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave.

Financial Suitability Requirement:

This position requires a review of the applicant's financial history as part of the personnel security and suitability determination. Applicants must demonstrate financial responsibility, maintain good standing with creditors, and satisfy all legal financial obligations prior to applying. Individuals with substantial delinquent or unresolved financial obligations-including, but not limited to, delinquent federal or state tax liabilities, defaulted federal student loans, court-ordered fines or fees, or child support arrears-may be deemed unsuitable for employment with the Indian Health Service (IHS). This position is not covered by a Bargaining Unit. This position has no promotion potential You will be evaluated for this position in accordance with the OPM Merit Hiring Plan. As part of the application process, you will be asked to provide short essay responses (200 words or less each) to the following four questions. How has your commitment to the Constitution and the founding principles of the United States inspired you to pursue this role within the Federal government? In this role, how would you use your skills and experience to improve government efficiency and effectiveness? How would you help advance the President's Executive Orders and policy priorities in this role? How has a strong work ethic contributed to your professional, academic or personal achievements? Your responses are optional and will not be scored. However, they may be reviewed by hiring managers and agency leadership (or designees) during the evaluation process. You will be asked to certify that your responses are written in your own words and that you did not use a consultant or artificial intelligence (AI) tool (such as ChatGPT or Copilot). Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. If you meet the minimum qualifications requirements for this position, your application will be evaluated and rated under Category Rating selection procedures. Once the application process is complete, a review of your qualifications will be conducted to determine if you are qualified for this job. Qualified candidates will be assigned to a quality category.

The quality categories are:

Best Qualified, Well Qualified, or Qualified . Within each of these categories, applicants eligible for veteran's preference will receive selection priority over non-preference eligibles. Please note that if, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your category rating can and will be adjusted to more accurately reflect your abilities, or you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility. To determine if you are qualified for this position, a review of your resume and supporting documentation will be made and compared against the qualifications as defined in the qualifications section of this vacancy announcement and your responses to the assessment questions. You will be rated based on the information provided in your resume (your resume must state specific duties that relate to this position) and your responses to the assessment questions will be evaluated against the duties you provided in your resume, along with your submitted documentation to determine your ability to demonstrate the following. Ability To Do The Work Of The Position Without More Than Normal Supervision (Screen-out Element) Ability To Interpret Instructions, Specifications, etc. (other than blueprints) Ability To Use and Maintain Tools and Equipment Dexterity and Safety Work Practices (includes keeping things neat, clean and in order) The following links below provide information on how you may be eligible for various hiring authorities. If you are a Veteran, qualified CTAP and ICTAP eligible, or an individual with a disability, please refer to the following links below for additional guidance. CTAP and ICTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a "well qualified" rating of 85 out of 100. Information about CTAP and ICTAP eligibility is on the Office of Personnel Management's Workforce Restructuring Career Transition website at: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ .

CTAP/ICTAP

documentation requirements are listed in the "Required Documents" section of this announcement. Veterans, i.e. (VEOA, VRA, and 30% or more disabled)

• https://www.opm.gov/policy-data-oversight/veterans-services/vet-guide-for-hr-professionals/ Career Transition Assistance Program (CTAP)
• http://www.ihs.gov/jobs/support-documents/ Interagency Transition Assistance Program (ICTAP)
• https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ Schedule A Appointments for the Disabled
• https://www.

opm.gov/policy-data-oversight/disability-employment/hiring/ Click here to view vacancy questions: https://apply.usastaffing.gov/ViewQuestionnaire/12937604 . All documents above MUST be received by 11:59 pm (Eastern Standard Time) of the closing date of, 05/08/2026, to be considered.

Required Documents Resume :

You are highly encouraged to use USAJOBS Resume Builder to ensure all required information is included in your Resume. If you use your own resume, curriculum vitae, or any other written form you choose then you must describe your job-related qualifications that includes beginning and ending dates for paid and non-paid work experience, hours worked per week, month and year of employment for each job title listed, annual salary, and description of job duties. Include name and address of employer; supervisor name and telephone number. Required as applicable for the purposes of specific eligibility and appointment claim(s), and position requirements:

Indian Preference Applicants :

If claiming Indian preference, applicants must provide a completed copy of the Form BIA-4432, "Verification of Indian Preference for Employment in the BIA and IHS Only." Indian preference will not be given unless a properly signed and dated form is submitted with your application, including any verification by an authorized Tribal Representative or BIA Official of tribal enrollment records. For detailed instructions, see form

BIA-4432.

Refer to

BIA-4432

link: https://www.bia.gov/sites/default/files/media_document/1076-0160_indian-pref_expires-04.30.25_508.pdf . When an Indian Preference candidate possesses Veterans preference the rules regarding Veterans preference apply under ESEP and the applicant must provide documentation in order to receive preference.

Veterans Preference :

If claiming Veteran's Preference provide a copy of your DD214 Form (Member 4 copy). To claim 10-Point Veterans Preference, submit a SF-15 Application ( http://www.opm.gov/forms/pdf_fill/SF15.pdf ) along with the appropriate supporting documentation. For additional information regarding Veterans Preference visit: http://www.fedshirevets.gov . Career Transition Assistance Program (CTAP)/Interagency Career Transition Assistance Program (ICTAP) : If you are claiming CTAP/ICTAP, follow the instructions below: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ctap_guideline.pdf . You must meet the requirements of the job by 11:59 (Eastern Standard Time) of the closing date: 05/08/2026 If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education . Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Please read the entire announcement and all instructions before you begin. To apply for this position, you must provide a complete Application Package. See required documents below. To begin, click the Apply Online button on the vacancy announcement. You will be directed to the Login.

Gov screen, here will you sign in if you have an existing USAJOBS account or Create a Login.

Gov account. If you have an account you will be directed to select a resume or create a resume. If you create an account you can create a resume. Click save and continue. Follow the prompts to upload your resume and/or supporting documents. Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJOBS or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job. Read and complete all Eligibility questions. Review the

REQUIRED DOCUMENTS

section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process). For additional questions please see our Frequently Asked Questions (FAQs) found here: http://www.ihs.gov/jobs/index.cfm?module=search&option=faq . The IHS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office (Cheyenne Delorme, cheyenne.delorme@ihs.gov, and/or 5052566822.) The decision on granting reasonable accommodation will be on a case-by-case basis. Agency contact information Michelle Parkhill Phone 605-891-8790 Email Michelle.

Parkhill@ihs.gov Address Mashpee 483 Great Neck Road South Mashpee, MA 02649 US Next steps Stay Updated with Text Alerts You can choose to receive text message notifications about your application status.

To enable this feature:

• Log in to your USAJOBS account.
• Go to your Account Settings and select Notification Preferences .
• Check the option to receive SMS/Text Messages.

Text message updates are optional and provided in addition to email notifications. Standard messaging rates may apply. You can track the progress of your application package via your USAJOBS account. You will receive an acknowledgement from USAJOBS that your submission was successful once we have received your on-line eligibility questionnaire, resume, and any supporting documentation. You will be notified of the status of your application via your USAJOBS Account after we conduct a qualification review of your complete application package. You will be contacted if further evaluation or interviews are required. Any exaggeration of your experience, false statements, or attempt to conceal information may disqualify you for employment consideration. We may verify all information you provide in your resume and questionnaire responses, through reference and/or background check, and/or verification of your education. If you are selected, you will be contacted personally by the human resources office posting this announcement. If all required documentation is not submitted with your application you will lose consideration. It is the applicant's responsibility to verify that information and documents entered, uploaded, or faxed are received, legible and accurate. HR will not modify answers submitted by an applicant. Indian Health Service Become a part of an innovative, dynamic, nationwide organization of dedicated health care providers working to meet the individual health care needs of American Indians and Alaska Natives. Indian Health Service (IHS) employees are considerate in our care, creative in our approach, enthusiastic about our work and compassionate with our patients. Our lifestyle is adventurous, community oriented and focused on service and problem solving as part of a professional interdisciplinary team. Join us in improving the health outcomes of over 2 million American Indians and Alaska Natives. Agency contact information Michelle Parkhill Phone 605-891-8790 Email Michelle.

Parkhill@ihs.gov Address Mashpee 483 Great Neck Road South Mashpee, MA 02649 US Visit our careers page Learn more about what it's like to work at Indian Health Service, what the agency does, and about the types of careers this agency offers.

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