A Janitor or Cleaner provides cleaning and basic maintenance in buildings such as schools, offices, stores, hospitals or hotels. Cleans and polishes floors, removes trash, vacuums carpets, washes windows, cleans bathrooms, stocks building supplies such as light bulbs and paper towels and performs minor repairs as needed. Holds keys for rooms and building entrances and locks or unlocks them as needed.
Madison, WI Job Details $22 an hour 1 day ago Qualifications Employee onboarding Managing customer accounts Managing commercial facilities cleaning teams Stakeholder engagement Staff supervision Team member evaluation Customer relationship building Corrective actions in cleaning and sanitation Employee grievance management Safety regulations Coaching Staff scheduling Regulatory compliance Routine inspections Team scheduling Performance feedback (performance evaluation method) Mid-level Quality improvement leadership 3 years Managing clients in a customer support role Team development Hiring Profit & loss Employee attendance management Quality control management Contractual compliance checks Team training Employee relations management Customer relationship management Quality compliance management Full Job Description Field Supervisor - Janitorial Services Mon-Fri. $22.00 and hour/ $500 car allowance Overview 4M is growing and that means we need to grow our family of Team Members. We're looking for Team Members that are energetic and highly motivated that want to be part of a winning team. If you are detail-oriented, flexible and have reliable transportation, we should talk. Job Description; Oversee management at accounts in assigned area, support achievement of the annual corporate profit goal, meet and exceed area's annual revenue & profit goal, achieve account retention, establish long term relationships with the customers, recruit, manage and maintain a safe work environment. Field Manager oversees daily cleaning operations across multiple job sites within a defined area. This role ensures high standards of cleanliness, safety, and client satisfaction by leading frontline janitorial teams, conducting site inspections, and managing supplies and schedules.
Supervision and Management:
Supervise and coordinate the activities of cleaning staff, including scheduling, assigning tasks, and monitoring performance. Train and mentor staff on cleaning procedures, safety protocols, and company standards. Evaluate employee performance and provide feedback and coaching. Address employee concerns and resolve issues promptly. Supervise, support, and train janitorial staff at assigned locations Conduct routine inspections to ensure quality standards are met Schedule staff shifts and approve timecards or attendance records Address client concerns and ensure service delivery meets expectations Maintain inventory of cleaning supplies and ensure proper equipment usage Ensure compliance with safety regulations and company policies Report site performance and staffing needs to the District Manager Assist with onboarding and performance evaluations of janitorial staff Respond to emergency cleanups or last-minute schedule changes
Operations and Quality Control:
Develop and implement cleaning schedules and procedures to ensure consistent and effective cleaning services. Inspect cleaned areas to ensure they meet quality standards and client expectations. Identify areas for improvement in cleaning processes and implement solutions and complete inspections as needed. Ensure compliance with industry standards, safety regulations, and client requirements. Ensure compliance with contract specifications. P&L Responsibility.
Customer Relations:
Serve as the primary point of contact for clients and customers regarding cleaning services. Address customer inquiries and complaints promptly and professionally. Build and maintain positive relationships with clients and stakeholders.
Administrative Tasks:
Complete necessary paperwork and reports related to cleaning operations. Assist with administrative tasks as needed, such as payroll and scheduling. May be responsible for hiring, onboarding, and training new employees.
Supervisory Responsibility:
Supports Account Managers, supervisors and general cleaners.
Required Education and Experience:
Minimum of 3 years' progressively responsible leadership experience in industry or related industry. About 4
M:
Founded in 1978, 4M Building Solutions is a janitorial, housekeeping, cleaning, and disinfecting services company headquartered in St. Louis, MO. Supported by 8,000 associates, the company operates in 30+ states across the Midwest, Northeast, and Southeastern United States.
