Pool Attendant

GENERAL JOB

DESCRIPTIONResponsible for providing a safe and clean environment for swimmers and sunbathers.

DUTIES AND RESPONSIBILITIES

Meet and greet guests as they enter the pool area. Check identification. Monitor usage of facilities. Enforce rules and regulations. Log, record, and collect money. Balance days receipts on admissions and concessions at the end of shift. Responsible for inventory of food concessions, pool passes, paper goods, and drink products when/if working in Snack Bar. Answers phone, takes messages, and handles situations while on the phone. Assist residents/guests with questions, comments, requests, etc. Responsible for pool area and cabana cleanliness. Clean and dust locker rooms daily. Check the locker rooms hourly to ensure a safe and clean environment. Tests, logs, and notifies Facilities Pool Technician if adjustments need to be made pool. Use protective equipment when cleaning and handling hazardous materials. Report all maintenance problems to Facilities Pool Technician or the Recreation and Events Manager. Clean pool and deck. Notify the Safety Manager & Recreation & Events Manager of all accidents and/or near-misses that occur in the pool and locker room area. Other duties as assigned.

EDUCATION AND EXPERIENCE

High School Diploma or GED Customer Service Experience

REQUIRED SKILLS AND ABILITIES

Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Proficient with Microsoft Office Suite and Point of Sale software.

REQUIRED LICENSES AND/OR CERTIFICATES

Pool or Lifeguard Experience a plus CPR, First Aid, and AED Certified

PHYSICAL REQUIREMENTS

Combination of prolonged periods of sitting, walking, and standing for extended periods of time. Must be able to lift 25 pounds at a time (more with assistance)

HOSPITALITY

EXPERIENCEOur goal is to provide excellent guest service to our members, guests, team members and vendors at all times. Team members are expected to follow company established Hospitality Standards when dealing with others. Everyone should feel welcome, have a positive and entertaining experience, and be encouraged to return.