This position ensures that assigned public space and guest room floors are kept fully stocked and clean whilemaintainingOmni standards and exceeding our guest expectations.
Responsibilities:
Ensures that assigned linen room closets are stocked at par. Empties GRAs carts linens and trash as needed. Assisttostrip,check out rooms oflinenandremovetrash. Assists taking in room dining dishes, tables and trays from the guestrooms and corridors to the service elevator landing. Keeps corridors on guest room floorscleanand vacuumed. Sweeps, scrubs, mopshard surfacefloors on assigned section. Assistsin deep cleaning and shampooing carpet and/or furniture. Maintains corridor cleanliness. Moves furniture upon request. Completesa quarterlymattress flip project. Completes guest requests. Pickupguest shoes to shine anddeliverthem back. Assistsin the distribution of items to allguests'rooms. Assistsin Housekeeping inventories. Washes and places back in linenclosetstheglassware and coffee cups. Assists GRAs with guestroom supplies. Ensuresall linen is dropped in the linen chuteina timelymanner. Takes soiled bedspreads, blankets, pillows, and other large bedding items to the Laundry to be washed. Turns in Lost and Found items foundtoHousekeeping Office before the end of the shift. Deposits trash and recycling to the trash and recycling dumpsters. Cleans up bio-hazard spills in guestrooms and public areas with proper safety gear. Reports missing or damaged items in the guestrooms or public areas to Supervisor Reportsengineering issues to the Office Coordinator or Supervisor Encourages and builds mutual trust,respect,and cooperation among co-workers. Treats co-workers fairly and equitably. Maintain a professional,neat,and organized appearance according to Omni Boston Seaport standards. Respond swiftly and effectively in any emergency or safetysituation.
Ensure a safe working and guest environment to reduce the risk of injury or accident. Attend allrequired departmenttrainingand meetings. Perform any other duties required by management.
Qualifications:
Excellent customer service and verbal communication skills. Maintain a professional business appearance, attitude, and performance. Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio. Prior housekeeping experiencerequiredor other relevant environmental services experience. Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting. Must be willing to work flexible hours as needed during busy times and high-profile events, including nights,weekendsand holidays. Candidatesmust be able to work in a fast-paced environment and be able to handle multiple priorities. Mustpossessthe ability to handle stressful and busy hotel operations. Ability tomaintaina positive and professional demeanor and composure at all times. Must have the ability to report to work on time and when scheduled. Must have the ability to stand and/or walk for extended periods of time. Must meet standards of appearance andmaintaina high levelof personal hygiene at alltimes. Ability to communicate both verbally and in writing in English with guests, management, and co-workers. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster . Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com .